OIT Knowledgebase
Posts Tagged e-mail
Blackberry (BES) Retirement
Posted by Kevin Murphy in Communication & Collaboration, Email, Phones, Service Catalog on June 28, 2012
Due to the diminished number of Blackberry devices on campus, the Blackberry Enterprise Service will be retired. As part of this process, UIT will stop adding users to the service after June 30th, 2012. As of June 30, 2013 the service will be completely retired. To prepare for this, we recommend that you switch to [...]
Using a Blackberry at Tufts
Posted by Kevin Murphy in Calendar, Communication & Collaboration, Email, Service Catalog on June 28, 2012
Blackberries at Tufts are reducing in numbers due to the popularity of other smartphones such as the Apple iPhone and the Google Android phones. Because of this, Tufts is no longer offering the Blackberry Enterprise Server, which allowed users to access their Tufts Calendar and Contacts through their Blackberry. Access to Tufts E-mail will continue [...]
How can I check my e-mail quota?
Posted by Kevin Murphy in Accounts & Identity, Accounts & Passwords, Communication & Collaboration, Email, Frequently Asked Questions, Service Catalog, Services on May 26, 2012
If you are receiving notices that your mailbox may be almost full, there is a chance that they may be fraudulent. It is best to check with OIT to determine if the notices are legitimate. One item to remember is that you will not receive a legitimate quota message from Tufts with a link [...]
Your Mailbox is almost Full!
Posted by Kevin Murphy in Accounts & Identity, Accounts & Passwords, Email, Frequently Asked Questions, Service Catalog on May 23, 2012
I received a message regarding my mailbox being almost full. How do I know if it is real or not? Tufts does send out notices when your mailbox nears capacity, but you may also receive fake messages regarding your mailbox as well. What is important to note is that Tufts will never send you a [...]
Tufts Tools
Posted by Kevin Murphy in Accounts & Identity, Accounts & Passwords, Communication & Collaboration, Email, Passwords, Service Catalog on March 10, 2012
A suite of web based tools that UIT provides to assist you in changing your password, recovering a forgotten password, recovering a forgotten username, or forwarding your Tufts Email. http://tuftstools.tufts.edu
How can I view my Tufts E-mail, Calendar, and Contacts on my iPhone?
Posted by Kevin Murphy in Calendar, Communication & Collaboration, Email, Frequently Asked Questions, Service Catalog on January 23, 2012
The procedure for connecting your Apple iPhone or iPad to the Tufts Exchange Mail and Calendaring server is relatively simple and error proof. To walk through the configuration, please visit the following page: https://wikis.uit.tufts.edu/confluence/display/infoexchange/md-setup
How do I request an account?
Posted by Kevin Murphy in Accounts & Identity, Accounts & Passwords, Frequently Asked Questions, Services on April 28, 2011
To request an e-mail account, Tufts account, ID Card, encryption account and/or access to secured resources, please complete the Resource Request Form and fax it to OIT at 617-636-2970. Note, the form must be signed by an Authorized Requester for Tufts Resources for the resource or resources requested. If the applicant is not visible in [...]