Posts Tagged hardware

Adobe Photoshop CC gives an error message before crashing

Problem: Photoshop CC gives the following error before crashing: “Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use graphics hardware.” Solution: This error is due to Photoshop CC not supporting your graphics card.  In order to solve this problem you will need to prevent Photoshop from using the [...]

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How can I donate or recycle my computer?

Tufts University has a computer donation program available for computers that are no more than 4 years old.  If your computer is no more than 4 years old and you wish to donate it to a non-profit organization in the area, please contact OIT, who will initiate the donation process. If your computer is older [...]

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Computer Modernization Initiative (CMI)

Synopsis If you are a full-time benefits-eligible Faculty or Staff member at Tufts University School of Medicine, you are eligible to replace your old computer every five years. Overview A survey of computers used by TUSM faculty and staff has indicated that many of our systems are more than 5 years old.  Older systems do [...]

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I need to purchase a new computer. How long will this process take?

The first step in this process is to contact one of our specialists who will walk you through computer options.  We will discuss operating system, hardware requirements, processing speed, etc. and provide a quote for a computer that meets your needs. Once a computer has been selected, the actual ordering of the computer will need [...]

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Clinical Faculty Support

Tufts’ Clinical Affiliates are eligible for access to Tufts services. The Hirsh Health Sciences Library IT service desk provides assistance to all Clinical Affiliates. To find out more about what is offered, please visit the following link: http://www.library.tufts.edu/hsl/computing/computersupport.html

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Supported Computers

The University fully supports business class computers that are less than five years old. Gartner, a leading information technology research and advisory company providing technology related insight, has published research that shows the cost of computer support rises with the age of the computer.  Support related costs also climb when the diversity and complexity of [...]

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