Posts Tagged LANDesk
What is LANDesk?
Posted by Kevin Murphy in Desktop Computing & Printing, Frequently Asked Questions, Service Catalog on January 20, 2012
LANDesk Management Suite is a tool with which assists Tufts IT departments in remotely managing computers. Among other features, the product, which is installed as a program on each computer at Tufts, allows for: Remote Control by a technician to the customer’s computer (access can be approved only by the customer) Software Management: Provides the [...]
Remote Desktop Management
Posted by Kevin Murphy in Desktop Computing & Printing, Service Catalog on April 27, 2011
The Office of Information Technology offers Remote Desktop management through a University licensed tool (LANDesk Management Suite). A client installation is required on the computer, allowing OIT to remotely control computers (with user’s permission only), and install/update software remotely.