OIT Knowledgebase
Posts Tagged outlook
I’m getting a message about Autodiscover
Posted by Kevin Murphy in Communication & Collaboration, Email, Frequently Asked Questions on March 2, 2012
While using Microsoft Outlook, I’m receiving a pop up message that says. “Allow this website to configure first.last@tufts.edu server settings? https://autodiscover.tufts.edu/autodiscover/autodiscover.xml Your account was redirected to this website for settings. You should only allow settings from sources you know and trust. checkbox – Don’t ask me about this website again. Allow or Cancel Mail clients [...]
Can I use a Tufts license of Microsoft software at home?
Posted by Kevin Murphy in Frequently Asked Questions, Service Catalog, Software on January 22, 2012
Yes. Microsoft offers Work at Home (WAH) solutions. All of the products covered under the Campus Agreement may be used on one home machine or laptop, but may only be used for work-related activities. Upon separating from the university, faculty and staff who have installed Campus Agreement software on a personally-owned computer are obligated to [...]
How do I purchase Microsoft software for personal use at home?
Posted by Kevin Murphy in Frequently Asked Questions, Service Catalog, Software on January 22, 2012
Tufts University, as part of their campus wide agreements with Microsoft®, has instituted an employee purchase program for certain Microsoft® products. This agreement allows each university employee to purchase one copy of each Microsoft® product covered under the agreement. Prices are at a significant discount. Eligibility Any individual whose primary affiliation at Tufts is “Faculty” [...]
Microsoft Office
Posted by Kevin Murphy in Service Catalog, Software on May 18, 2011
Tufts University has a site license for Microsoft Office Professional (Mac and PC), which includes Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook, and Microsoft Access. Any University owned computer is eligible for a license. Work at Home licenses are also available for people who have a computer on campus with the software installed. The [...]
Is my email backed up? If I need to recover a deleted email, how can I do that?
Posted by Kevin Murphy in Communication & Collaboration, Frequently Asked Questions, Service Catalog on April 29, 2011
Backups: Items deleted from Exchange are retained for 14 days A special backup called a “frequent recovery point” is taken throughout the day and kept for 24 hours. Database backups are taken nightly, weekly, and monthly. Restores: To recover items that have been deleted in the past 14 days, open Outlook and go to Tools > [...]