Posts Tagged Phone

Remotely Wipe an ActiveSync Device

An ActiveSync device is any mobile device that is set up to access Tufts email and calendars via Exchange.  Essentially any device that automatically accesses Tufts email or calendar via an application (not through a web browser) is considered an ActiveSync device. If your ActiveSync device is lost or stolen, you can remotely delete or [...]

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Will OIT move my computers for me?

To move computers on campus, please contact Tufts Facilities.  It is good practice to let OIT know when the move is happening and what computers or printers are moving so that any re-configuration that needs to happen will be handled in a timely manner. Once the move has happened and the computers are in their [...]

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Can I use Skype?

Yes, Skype is allowed by OIT on Tufts managed computers.  Skype is a peer to peer technology and when installed incorrectly, it may impact computer performance or hinder the Tufts network. Please contact OIT if you would like to have it installed, or if you have questions about how best to configure it in the [...]

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What smartphones do OIT employees have?

We often get asked about the smartphones that we use ourselves. Below is a list of phones currently in use within OIT. Apple iPhone 4 Samsung Galaxy SII Samsung Galaxy Nexus Motorola Droid  

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My desk phone isn’t working, who can help me?

Tufts Voice Services can help.  Contact them at teldesk@tufts.edu or by calling (617)627-4357 (7-4357 on campus)

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How can I view my Tufts E-mail, Calendar, and Contacts on my iPhone?

The procedure for connecting your Apple iPhone or iPad to the Tufts Exchange Mail and Calendaring server is relatively simple and error proof.  To walk through the configuration, please visit the following page: https://wikis.uit.tufts.edu/confluence/display/infoexchange/md-setup

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Which smartphone should I get?

If you are a fan of a phone that works reliably and is simple to use, you should consider the Apple iPhone 4 or iPhone 4S.  The iPhone 4S is the latest version of the iPhone and includes speed improvements as well as voice control via a feature called Siri.  Apple iPhones are currently available [...]

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Unified Messaging

Unified Messaging combines voicemail and email messages into one mailbox.  Messages can be accessed using your telephone through Outlook Voice Access or from your Exchange email.  Whether you’re on the road or in the office, you will have access to your telephone messages in one step. Unified Messaging Highlights: You may listen to both voicemail and [...]

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Caller ID on Tufts phone lines

As of August 12th, 2011, Tufts has changed the way that Caller ID is handled by the Tufts phone system. External calls now send the specific 10-digit telephone number. For example if your extension in Medford is x71234, external caller ID will appear as 617-627-1234. Boston calls will appear as 617-636-xxxx and Grafton calls will [...]

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I have a problem with my desk phone

UIT Voice Services is available to assist with desk phone issues.  They can be reached at 617-627-4357 or at teldesk@tufts.edu For more information, please visit the Voice Services Repair page

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Voice or Data Jack Installation or Activation

The Datacom Services team provides installation and design for the voice, data, and CATV needs across the university. To request service or request a repair, please go to the Phone & Data Jack Work Request Form.

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How do I reset my Tufts Password?

If you’re not sure of your password, visit https://tuftstools.tufts.edu to reset it or contact OIT for assistance.  The Tufts Tools page will ask for your full name, date of birth and the last four digits of your social security number for identification. Some Faculty and Staff who are not directly paid by Tufts may not have [...]

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