Posts Tagged Remote
Remotely Wipe an ActiveSync Device
Posted by Kathleen Beauparlant in Calendar, Communication & Collaboration, Email, Phones, Service Catalog on February 19, 2013
An ActiveSync device is any mobile device that is set up to access Tufts email and calendars via Exchange. Essentially any device that automatically accesses Tufts email or calendar via an application (not through a web browser) is considered an ActiveSync device. If your ActiveSync device is lost or stolen, you can remotely delete or [...]
What is the path to the Friedman School Network Share?
Posted by Kevin Murphy in Frequently Asked Questions, Network & Connectivity, Personal and Departmental Storage (P&Q), Service Catalog, VPN & Working Remotely on April 30, 2012
I am using the vpn from home and I need to access the Friedman School of Nutrition Network share. The network path to the share is \\titan\tusm_nutri$ For more information regarding using the vpn to map network drives, please see our page on “Network shares“
Critical hole in Windows (3/13/2012)
Posted by Kevin Murphy in Alerts, Desktop Computing & Printing, Desktop Support, Security, Service Catalog, Virus & Malware Protection, Vulnerability Management on March 19, 2012
Critical hole in Windows Remote Desktop Microsoft has patched a critical hole in all supported versions of Windows that allows attackers to take control of computers using malicious code. The vulnerability in the Remote Desktop Protocol may be exploited by a worm-like attack that spreads with no user interaction required. The patch was made [...]
What is LANDesk?
Posted by Kevin Murphy in Desktop Computing & Printing, Frequently Asked Questions, Service Catalog on January 20, 2012
LANDesk Management Suite is a tool with which assists Tufts IT departments in remotely managing computers. Among other features, the product, which is installed as a program on each computer at Tufts, allows for: Remote Control by a technician to the customer’s computer (access can be approved only by the customer) Software Management: Provides the [...]
Remote Desktop Access
Posted by Kevin Murphy in Desktop Computing & Printing, Network & Connectivity, Service Catalog on April 28, 2011
Remote Desktop Access is the ability to Remotely operate your work desktop computer from off-site. This service has been enabled for members of the Emergency Response team and other individuals that have a specific business need for the service. It is highly recommended that users first explore use of the VPN or virtual private network [...]