Posts Tagged request
Requesting a New Exchange Shared Email Account
Posted by Kathleen Beauparlant in Communication & Collaboration, Email, Frequently Asked Questions, Service Catalog, Services on February 7, 2013
A new Exchange shared email account may be requested directly via the Self Service portal or by navigating to http://it.tufts.edu and selecting “TechConnect” from the Help menu. In the Self Service portal, select the option for ” New Exchange Shared Email Account” and fill in the required information including: desired email address, display name, email [...]
Requesting a New Exchange Shared Calendar
Posted by Kathleen Beauparlant in Calendar, Communication & Collaboration, Service Catalog, Services on February 7, 2013
A new Exchange shared calendar may be requested directly via the Self Service portal or by navigating to http://it.tufts.edu and selecting “TechConnect” from the Help menu. In the Self Service portal, select the option for “New Exchange Shared Calendar” and fill in the required information including the desired calendar name, user names and level of [...]
Facilities Service Request System
Posted by Kevin Murphy in News, Service Catalog, Teaching, Learning & Research on March 27, 2012
On Monday, March 26, 2012, the Facilities Services Department will no longer require paper Interdepartmental Requisition (IDRs). We will be replacing the paper form of the IDRs with the electronic Online Service Requests. The Online Service Request form functions both as a maintenance work request and an event set-up request. A unique computer-generated number allows [...]
TechConnect Launches!
Posted by Kevin Murphy in Desktop Computing & Printing, News, Service Catalog on January 20, 2012
From: The Office of Information Technology Subject: TechConnect Service Desk – Launching Wednesday, December 7th We are excited to announce that as of Wednesday, December 7th we will be using a new system called the TechConnect Service Desk. It is designed to facilitate easy interaction by providing the ability to request technical support, report an [...]