Posts Tagged request

Tufts Space and Resource Reservation System (SPARRS)

The Tufts Space and Resource Reservation System is a web application that allows authorized Tufts University users to view available rooms and request space on the Boston and Medford/Somerville campuses.  The system also provides basic information and the location of many University and school sponsored activities and events. To submit a web request for space, […]

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Requesting a New Exchange Shared Email Account

A new Exchange shared email account may be requested directly via the Self Service portal or by navigating to http://it.tufts.edu and selecting “TechConnect” from the Help menu. In the Self Service portal, select the option for ” New Exchange Shared Email Account” and fill in the required information including:  desired email address, display name, email […]

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Requesting a New Exchange Shared Calendar

A new Exchange shared calendar may be requested directly via the Self Service portal or by navigating to http://it.tufts.edu and selecting “TechConnect” from the Help menu. In the Self Service portal, select the option for “New Exchange Shared Calendar” and fill in the required information including the desired calendar name, user names and level of […]

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Resource Request Form

Please complete the Resource Request Form and return it to OIT via fax at (617) 636-2970 or email to oit@tufts.edu  

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Facilities Service Request System

On Monday, March 26, 2012, the Facilities Services Department will no longer require paper Interdepartmental Requisition (IDRs). We will be replacing the paper form of the IDRs with the electronic Online Service Requests. The Online Service Request form functions both as a maintenance work request and an event set-up request. A unique computer-generated number allows […]

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TechConnect Launches!

From:    The Office of Information Technology Subject:        TechConnect Service Desk – Launching Wednesday, December 7th We are excited to announce that as of Wednesday, December 7th we will be using a new system called the TechConnect Service Desk.  It is designed to facilitate easy interaction by providing the ability to request technical support, report an […]

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TechConnect

TechConnect is a new system for reporting technical issues (called “incidents”) and requests.  The TechConnect system is designed to allow your IT support staff to provide you with faster service and improved communication. To submit or track an incident or request, please visit https://it.tufts.edu For Frequently asked Questions about TechConnect and tip sheets, please visit […]

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How can I check on the status of my request?

The University has implemented a new IT Service Management Tool called TechConnect.  This tool will allow you to login to the Service Desk and view the status of your requests and quickly submit new requests as well. You also still have the option of contacting  OIT directly at 617-636-0331 or at OIT@tufts.edu.

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How do I get an ID card?

ID Cards are provided by the Tufts Department of Public Safety. On the Boston campus, the Public Safety office is located in the lobby of the M+V wing within the Biomedical Research and Public Health Building. ID’s are generally available as of the start date for employees being paid directly by the University. For affiliates […]

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