Tufts University School of Medicine – IT Knowledgebase
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Posts Tagged status

How can I check on the status of my request?

Posted by Kevin Murphy in Desktop Computing & Printing, Frequently Asked Questions, Service Catalog on June 24, 2011

The University has implemented a new IT Service Management Tool called TechConnect.  This tool will allow you to login to the Service Desk and view the status of your requests and quickly submit new requests as well. You also still have the option of contacting  OIT directly at 617-636-0331 or at OIT@tufts.edu.

incident, request, service desk, status, TechConnect

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        E-mail - oit@tufts.edu
        Phone - 617-636-0331
        Web - http://go.tufts.edu/oit

        Address 136 Harrison Ave
        Boston, MA 02111

        To submit an incident or request,
        please visit the Tech Connect website at

        http://it.tufts.edu

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