Posts Tagged ticket

TechConnect Launches!

From:    The Office of Information Technology Subject:        TechConnect Service Desk – Launching Wednesday, December 7th We are excited to announce that as of Wednesday, December 7th we will be using a new system called the TechConnect Service Desk.  It is designed to facilitate easy interaction by providing the ability to request technical support, report an [...]

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TechConnect

TechConnect is a new system for reporting technical issues (called “incidents”) and requests.  The TechConnect system is designed to allow your IT support staff to provide you with faster service and improved communication. To submit or track an incident or request, please visit https://it.tufts.edu For Frequently asked Questions about TechConnect and tip sheets, please visit [...]

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