LiRPPS: Lightweight, Research-Based Principles, Personas, and Scenarios – Part 1
Jared Spool suggests that within a day’s work, one can create personas, design principles, and scenarios, using foundational user research done before hand:
- 12 half day customer visits. (2 customers per day, 2 days per week)
- Each team member goes on 3-4 visits
- 2 page summary of each visit, with picture of person and environment (with permission)
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