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Tufts UX process

by Melanie St. James on November 12th, 2013

This is like cooking: Taking inspiration here and there to come up with something that works for us.

  1. Foundational research: Who are Tufts staff, students, faculty, researchers and other key stakeholders, what are their needs and pain points?
  2. When a project kicks-off: conduct additional user research if needed
  3. Create personas

Use Jeff Gothelf’s Lean UX principles to start up project

  1. Declare Assumptions
  2. Create hypothesis
  3. Create MVP
  4. Test hypothesis
  5. Fold new knowledge into process. Repeat.

Use  Jared Spool’s Magic Brief method and read the project brief at beginning of each meeting.

From → Process

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