If you are seeking medical guidance for yourself, we recommend that you speak directly with your physician or call the Massachusetts COVID-19 information line at 1-877-211-6277

When will I receive my animal’s test results?

We anticipate that most results will be returned within 7 days after our lab receives the samples. If you opt-in to receive your animal’s results, we will contact you by phone or email, depending on your preference. Please note that testing turnaround times may vary depending on demand, however we remain committed to getting you accurate results in a timely manner.

What if my animal’s test result is positive?

We cannot diagnose you or your animal. We are an academic research lab and the tests we are running have not received approval from the Food and Drug Administration (FDA), U.S. Department of Agriculture (USDA) or the Centers for Disease Control (CDC). Our tests and results are research-grade only, and may include incorrect or inaccurate results (i.e. false positives and false negatives). If your animal’s result is presumptive positive, we will contact you with specific information about our test to provide to your physician if you choose to contact them. We strongly recommend you contact your physician with this information to request an FDA-approved test for SARS-CoV-2/COVID-19 for all members of your household. Until you have a clinically approved test, this result is not a confirmed positive case. However, we strongly recommend you self-isolate 14 days or until you obtain a confirmed negative test out of an abundance of caution.

What if my animal’s test result is negative?

If your animal’s result is negative, that means that we were unable to find virus in the sample provided, using our study screening test. The tests we perform in our lab have not received approval from the Food and Drug Administration (FDA), U.S. Department of Agriculture (USDA) or the Centers for Disease Control (CDC). These tests may have incorrect or inaccurate results when compared to clinically approved tests. This result is not a confirmed negative case. If you experience symptoms associated with COVID-19, such as fever, dry cough, shortness of breath or other flu-like symptoms, we recommend you consult your physician and self-isolate for 14 days or until you obtain a confirmed negative test.

What if my animal’s test result is inconclusive?

Sometimes things go wrong! This means that at some step in the process, your animal’s sample obtained an inconclusive result. This could have been during sample collection (the swabbing procedure could have been inadequate), transit (degradation of sample during transport), processing and screening (contamination during lab assays), or other unforeseen circumstances. We promise we will do everything we can to get you your animal’s results, but we want to make sure it’s the most accurate result we can get!

Who can see my animal’s swab test results?

Your privacy is important to us. Only members of the study team will have access to the information you provide for the study. We will share the non-diagnostic, presumptive results from your animal’s swabs with you if you request it, and you may choose to share these results. No data directly linked to you will be made public. We will follow institutional and state regulations for reporting of presumptive positive results.