1. Who do I contact if my profile contains incorrect feed data?
The data in Elements are pulled from the source systems. If there are data inaccuracies, the changes need to be requested and updated with the source systems. Changes are not immediately reflected in Elements and can take up to 24-48 hours to propagate. If there are issues with the source data, please refer to the following contact channels:
|Data Type||Source systems||If you are a faculty member, contact:||If you are a department admin/lead, contact:|
|HR/FIS data||HR/FIS system||Contact the faculty affairs department at your school.|
|Teaching Activities (courses taught) data||Student Information Systems (SIS)||Contact your department admins for assistance.||Contact SIS/Course Updates via regular support work-stream.
|Grants awards data||Kuali Coeus (Research Administration Group)||Contact your department admins for assistance.||Contact RAS via your regular support work-stream.
2. Who do I contact for general questions about Elements?
During a school roll-out period, we strongly encourage you to stop by during one of the open drop-in hours.
If you are a faculty member at a school, please contact your local school support.
|Name of School||School Contact||Contact Information|
|School of Engineering||Dean's Office||Contact the Dean's Office: firstname.lastname@example.org,
or Amy Maher, Administrator to the Dean, Amy.Maher@tufts.edu
|Friedman School of Nutrition Science and Policy||Faculty Affairs||Contact Faculty Affairs Office: email@example.com|
|Dental School of Medicine||Office of Faculty Affairs||Contact Monika Bankowski at the Office of Faculty Affairs: Monika.Bankowski@tufts.edu|
|Fletcher School of Law and Diplomacy||Faculty Affairs||Contact: firstname.lastname@example.org|
If you are a school liaison, or for all other questions about Elements, email: email@example.com