Holds on Your Account

Emergency Contact Information Hold

1) Log into SIS.

2) On the “About Me” tab, click on the pencil icon next to “Emergency Contact” and enter your emergency contact’s information. You may need to select “Add An Emergency Contact.”

3) Once you’ve completed entering your emergency contact’s information, hit “Save,” and then log out and back into SIS.

Local Address Hold

1) The SIS system is not smart enough to recognize whether or not your home/mailing address has a local zip code. As a result, you must manually create a “Local Address” entry.

2) Log into SIS. On the “About Me” tab, click on the pencil icon next to “Address.”

3) Select “Add New Address” and enter your local address information.

4) Once you’ve completed entering your local address, select “Ok.” On the right hand side of the screen, under “Address Types,” select “Local” and then hit “Save.” On the final screen, select “Ok” and exit the address screen. Log out and back into SIS and the hold should clear.

Health Hold

Please contact Student Health Services if you have an immunization form hold on your account.

Financial Hold

If you have a financial hold on your account, please contact the Bursar’s Office located in Student Services in Dowling Hall (617-627-2000). Please note that the Registrar’s Office does not handle tuition payments.