Now that you’re back, you might have questions or need a hand with a research project or using the library. How do you get help if you need it? Look no further! In this brief post we’re going to tell the many ways that you can get help when you need it!
Need help right now, in-person?
If you have a question and want to receive in-person help, just stop by the 4th floor help desk and ask to speak to the on-call librarian. During staffed hours at the library, there is always an on-call librarian to give you a hand. Trust us on this – if you ask for the on-call librarian at the 4th floor desk- you are NOT bothering anybody! That’s what the on-call librarian is there for!
Need help right now, not in-person?
If you have a ( not too complicated) question and are not in the library, you can use the “Chat with Us” feature on our “Ask Us” (https://hirshlibrary.tufts.edu/research/ask-us) page. The “Chat with Us” feature allows you to connect with library in real-time during staffed hours at the library. Besides the “Chat with Us” feature, you can also email us at anytime at: hhsl@tufts.edu and we will return you email as soon as we can.
What to schedule a time to speak with the librarian assigned to your school/program/department?
If you want to schedule a time to meet with the librarian assigned to your particular school/program/department, you can use our “Find a Librarian” (https://hirshlibrary.tufts.edu/research/liaison-program) to locate the librarian liaison that is just right for you. Your librarian liaison can help you with: systematic reviews, purchase recommendations, creating links to library resources from Canvas or websites, assistance with specialized tools and services. Your librarian liaison will have a “Schedule an appointment” icon on their profile and you can select a time and day that works for you.
What to schedule a workshop for a group to learn more about a resource or skill?
Is there someone that you and a group of your colleagues would like to learn? Just fill out the Workshops on Demand form (https://hirshlibrary.tufts.edu/services/open-workshops/workshops-on-demand) and we will be in touch to set up your custom workshop. Workshops on Demand can be scheduled M-F between 8:00 am and 5:30 pm, depending on the availability of librarians, and we can conduct them via Zoom as well for those off-campus. Of course, if you would like a one-on-one instruction session with a librarian, we can set that up too. Just contact us at hhsl@tufts.edu.
Share this post!
Follow Us!
