Department:                      Education – Administration

Reports To:                        Eleanor McDonald Storza Director of Education

FLSA:                                    Exempt

Employment Status:      Regular/Full-time



Leads the development of innovative, dynamic, creative, and participatory public programs and engagement strategies for visitors of all ages and stages of museum experience at the High and in the Atlanta community.



·       Monday-Friday, 9am-5pm.

·       Must also be able to work evenings and weekends for program oversight and implementation as needed.



·       Confers with the Director of Education to identify and develop community partnership strategies to support the goal to serve as a visual arts and humanities resource for Atlanta and the Southeast.

·       Develops and maintains a strong network with community organizations in alignment with institutional objectives. Represents the High to increase institutional visibility and participation in the community.

·       Guides the conceptualization, development and implementation of Public Program offerings for all visitors, for example: lectures, courses, symposia, films, performances, family days, summer camp, studio programs, teen programs, college programs, community days, and new audience initiatives.

·       Works closely and collaboratively with Education Department colleagues, the Curatorial Department, the Marketing Department, and the Membership and Guest Relations Department, to formulate and promote public programs that reach museum audience targets.

·       Maintains extensive contact with the general public, the Atlanta community, artists, scholars, and professionals of art, art history, film, design, architecture, and fields related to the High Museum’s collection and special exhibitions.

·       Oversees the management of the Education Center in collaboration with the Head of School Programs. Prepares and manages budget for public programs.

·       Analyzes data to determine prospective users, audiences, and potential funding sources for programming and partnerships.

·       Prepares grant project narratives and reports for public programs in collaboration with the Museum Advancement Department.

·       Evaluates public programs produced by the Museum and our partnerships to assess quality and determine improvements needed in production and presentation of programs.

·       Participates in national and international dialogue about public programs and community engagement in museums. Remains aware and informed about current public program/lifelong learning research and best practices.




·       Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

·       Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

·       Manages and is responsible for the overall direction, coordination, and evaluation of these units:

o   Manager of Family Programs and New Audience Initiatives, who supervises one assistant and

contract employees in Family and New Audience programs;

o   Coordinator of Teen Programs, who supervises one assistant and contract employees in youth


o   Coordinator of Adult Programs and Community Events.

o   Public Programs Assistant.

o   Additional contract instructors.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




To perform the job successfully, an individual should demonstrate the following competencies :

·       Project Management – Develops project plans; Manages project team activities.

·       Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Remains open to others’ ideas and tries new things as appropriate.

·       Oral Communication – Demonstrates group presentation skills; Participates in meetings.

·       Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively.

·       Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

·       Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for staff’s activities; Provides regular performance feedback; Develops staff’s skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others.

·       Diversity – Shows respect and sensitivity for cultural differences.

·       Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths and weaknesses; Adapts strategy to changing conditions.

·       Professionalism – Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.

·       Initiative – Takes independent actions and calculated risks; Looks for and takes advantage of opportunities.

·       Innovation – Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.


Education and Experience:

·       Master’s degree (M. A.) and 5 – 7 years experience in community partnerships and public programming (children – adults) in the visual arts; or B.A. and 10 – 12 years related experience and/or training; or equivalent combination of education and experience.


Language Skills:

·       Ability to read, analyze and interpret professional journals.

·       Ability to write reports, business correspondence, and grant project narratives.

·       Ability to respond effectively to the most sensitive inquiries or complaints.

·       Ability to write speeches and articles using original or innovative techniques or style.

·       Ability to make effective and persuasive speeches and presentations to top management, public groups, and/or boards of directors.


Mathematical Skills

·       Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

·       Ability to apply concepts of basic algebra and geometry.


Reasoning Ability:

·       Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

·       Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Computer Skills:

·       To perform this job successfully, an individual should have knowledge of Database software; Project Management software; Spreadsheet software and Word Processing software.


Additional Skills and Abilities:

·       Ability to support leadership of the Education Department and provide successful administration of public programs.

·       Ability to develop and implement creative public programs for audiences of all ages.

·       Proven track record in making and maintaining community partnerships.

·       Ability to network, identify and cultivate public program resources in the community.




The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


·       Some standing, walking, bending, frequent use of hands, stooping and light lifting (at least 10 pounds) is needed.

·    The noise level in the work environment is usually moderate.




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