The Development and Marketing Associate reports to the Marketing and Communications Manager and provides key support to the external relations of the Bay Area Discovery Museum: Birthday Parties, Development, Marketing and Membership. This is a full-time, non-exempt position.


Customer Relations and Reservations (30%)

  • Serves as primary operator for the Museum, answering telephone and email inquiries about Museum visits and programs. Receives and routes incoming calls to appropriate staff.
  • Processes reservations and registers individuals and groups for programs, special events performances, birthday parties, memberships, and summer camps via phone and email requests.
  • Communicates regularly with Birthday Party Coordinator to ensure complete communication of party needs; tracks monthly birthday stats and financials.

Database Support and Management (30%)

  • Supports the Development, Membership, and Marketing departments by entering data for event attendance, donations, membership sales and ticket sales; assists with tracking, analysis and cultivation.
  • Working within an online request system, processes donation requests. Responds to donation requests via phone, email and mail.
  • Builds and maintains PR database and tracking of news coverage.

Marketing and Communication (30%)

  • Posts calendar listings for Museum across calendar platforms.
  • Processes Museum mailings, including general communications, Annual Fund, membership renewals, Individual Giving and other campaigns and projects.
  • Assists with other marketing projects including printing, cutting and hanging signage.

Office Management and Administrative Support (10%)

  • Provides office support to the administrative offices of the Museum, including sorting incoming mail, ordering supplies and maintaining office appliances and the kitchen.

Job Requirements


  • Superior customer service skills and phone skills without exception
  • Interest in museums, nonprofits, and/or education is desired
  • Interest in gaining valuable experience in a variety of core Development and Marketing functions
  • Ability to work independently and self-manage
  • Driven self-starter who takes initiative with all areas of work
  • Creative problem solver
  • 2 years office experience or combination of education and professional office experience
  • Strong computer skills required. Proficient with Microsoft office and willing to learn database and registration platforms
  • Punctual, reliable, trustworthy and responsible
  • Excellent communication and interpersonal skills
  • Positive, pleasant and helpful attitude with a willingness to learn
  • Ability to communicate effectively with staff members and the public
  • Attention to detail and great organizational skills with a high degree of accuracy
  • Bilingual in Spanish is a benefit


Due to the sensitivity and requirements of our positions, you should expect to undergo and be cleared of a background/criminal check, if extended an offer for an internship position. You may also be asked to provide proof of educational degree(s), licenses or credentials pertinent to the position.


Please send a cover letter and updated resume to:

Bay Area Discovery Museum
Attn: Jen Helfrich, Marketing and Communications Manager
557 McReynolds Rd.
Sausalito, CA 94965
Email: jhelfrich@badm.org

Fax: 415-339-3905

Please include “Development and Marketing Associate” in the subject line of your email.


Contact Person: Jen Helfrich Fax: 415-339-3905
Email Address: jhelfrich@badm.org