The Functions Coordinator is responsible for the management and marketing of functions rental business for Historic New England at the Lyman Estate. Responsible for providing excellent customer service and meeting or exceeding approved budget goals, maximizing income earned through the rental of the Lyman Estate while working within Historic New England’s preservation philosophy and practices. Responds to all e-mail/telephone inquiries, dispensing information about holding events at the Lyman Estate, arranges showings and sells the venue to prospective clients, writes and executes rental contracts. Communicates with clients from initial contact and booking, throughout the planning phase, offering planning guidance and feedback.
Works with Historic New England’s marketing team and functions manager to develop and implement marketing plan in order to meet or exceed goals. Supports Historic New England meetings and social events held at the Lyman Estate.
Works on-site during events to monitor and resolve issues as they occur. Must be personable and enjoy working with people. Requires a high degree of skill and experience in presenting and selling to prospective clients. Ability and desire to work with the public with the highest standards for customer service. Requires exceptional tact, diplomacy, personal presentation, and interpersonal skills; ability to multi-task; ability to work well under stress/pressure while remaining calm and focused. Requires strong organizational and written and verbal communication skills. Requires strong computer skills, including word-processing, spreadsheets, internet, and e-mail. Due to the scheduling nature of events, a high level of flexibility is required.
Requires an Associate’s degree and 3+ years of job-related experience. Valid driver’s license and means of transportation are required.
How To Apply:
Please send resume and cover letter to Jobs@HistoricNewEngland.org.
May 15, 2015