Manager of Donor Programs and Services (Regular Full-Time)
Development

Reporting to the Director of Annual Giving Programs, the Manager of Donor Programs and Services is the primary staff member responsible for ensuring that LACMA helps its supporters connect with in-depth art experiences beyond the museum’s campus. The manager develops and oversees two key functions within the Annual Giving department – the LACMA Travel program, and ongoing travel concierge services for $10,000+ level donors engaging in personal art-related travel. The LACMA Travel program, including Board travel, LACMA Premium Travel for $2,500+ level donors, and LACMA Travel for $1,000+ donors, realizes approximately five annual travel programs spanning patron groups. Working in collaboration with internal program partners (especially curators) as well as outside travel vendors, the manager is responsible for all travel planning and execution, and is the at-home liaison during trips. Donor travel services include communication and credentialing for major international art fairs, helping donors gain access to art venues and sites worldwide during personal travel, staying informed about important developments in the art world, and communicating potential areas of interest to staff who may use the information and access to cultivate and steward patrons.

Some duties include: collaborates with and understands perspectives of LACMA development colleagues, curators, patrons and others to develop successful travel packages and calendar that will strengthen donor relationships with LACMA and increase contributed support over time; identifies and maintains relationships with travel agency vendors and travel guides best suited to fulfill travel program opportunities; works closely with curators and travel vendors, prepares trip itineraries, travel information, reports, communications, invoicing, etc. for internal travel program planning; creates and manages travel program budget, for LACMA and for individual trips; plans for and produces marketing plans and promotions for program offerings; ensures accurate and complete travel program information for database records; collaborates with Individual Giving colleagues in communicating development-related activities via written contact reports filed in Raiser’s Edge, and attends prospect management meetings; works with major international art fairs, as identified by development team, to credential and service LACMA supporters; helps plan and execute any LACMA programs taking place during fairs; develops and maintain art fair contacts; helps develop potential self-travel itineraries for patrons, in conjunction with LACMA-related and/or art world events; prepares and sends occasional briefs to development staff informing them about new or exciting opportunities around the art world, including exhibitions and projects related to LACMA permanent collection artists; supports travel-related donor cultivation and stewardship efforts in partnership with development colleagues.

The qualified candidate will have a bachelor’s degree in Art History, Art Administration or related field, and at least five years of experience with a top-tier contemporary art gallery, auction house or art museum. Experience servicing clients or patrons accustomed to an exceptionally high level of quality and responsiveness is required. Experience using the Raiser’s Edge database is strongly preferred.

Please follow this link to apply.