Guest Services Representative [Peabody Essex Museum]

The Guest Services Department of the Peabody Essex Museum is seeking friendly, dynamic individuals interested in contributing their talents as part-time, entry-level Guest Services Representatives. This position involves working directly with guests to create a superlative visitor experience throughout the museum. Duties include, but are not limited to, greeting guests in a warm, genuine way, facilitating guests’ entry into the museum, and helping guests navigate their experience at the Information Desk and throughout the museum. Other responsibilities include responding to inquiries at the Museum Office Center, general administrative support, and providing first-rate customer service for museum guests, members, and staff. Must be available to work weekend and some holiday and evening hours. Some College education or equivalent combination of education and relevant work experience, computer proficiency, and experience working with public preferred. Professional and enthusiastic demeanor required. Ideal candidates have strong communication skills and are gregarious, self-motivated, and passionate about working with people to create transformative museum experiences. Interested candidates should send their resumes with cover letters by email to jobs@pem.org, or mail to Human Resources, Peabody Essex Museum, East India Square, Salem, MA 01970-3783. PEM is committed to diversity among its employees and encourages qualified candidates from all backgrounds to apply. Posted on: 08/25/2015