Visitor Programs Coordinator [Mt. Cuba Center, Hockessin, DE]

POSITION AVAILABLE

Title:                           Visitor Programs Coordinator

Classification:            Full Time, Non-Exempt

Location:                    Hockessin, Delaware

Schedule:                    40 hours/week

Anticipated Start:      January 2016

To Apply:                   Apply through Mt. Cuba Center’s employment website at http://www.mtcubacenter.org/employment/

Mt. Cuba Center seeks an enthusiastic Visitor Programs Coordinator who will provide excellent skills and services in support of the Visitor Experience Team. Mt. Cuba Center is a botanical garden that inspires an appreciation of the beauty and value of native plants and a commitment to protect the habitats that sustain them.

Description:

The Visitor Programs Coordinator develops and implements personal and non-personal interpretive content at Mt. Cuba Center with the goal of inspiring visitors and motivating conservation action.

Responsibilities:

• Develops and implements personal and non-personal interpretive content at Mt. Cuba Center with the goal of inspiring visitors and motivating conservation action, including, but not limited to:
  • Guided and self-guided tours
  • Interpretive signage
  • Staff training materials
  • Interpretive planning
  • Resources for home gardeners
  • Discovery stations
  • Second Saturday programming
  • Special event programming
  • Formal presentations
• Looks to the field of conservation psychology for insight into how to best convert visitors into engaged stakeholders and motivated conservators of our natural world.
• Engages Docents and Visitor Experience Assistants, and the Visitor Experience Manager in program development as appropriate.
• Purchases, develops, and maintains interpretive supplies, displays and props and assists the Director of Visitor Experience & Facilities in preparing and monitoring the department budget; practices fiscal responsibility.
• Collaborates with the Visitor Experience Manager to train frontline staff in the effective delivery of interpretive content.
• Develops formal and informal evaluation methodologies for measuring the effectiveness of Mt. Cuba Center’s interpretation efforts; actively seeks feedback to improve products.
• Supports the Visitor Experience Manager in special event planning & execution.
• Act as a backup Supervisor on Duty for the Visitor Experience Manager.

Education, Skills, Qualifications:

• A Bachelor’s degree is required, preferably in Interpretation, Environmental Education, Plant Sciences or a related field.
• A minimum of 1 year of experience developing original interpretive content is required, preferably in a public garden, museum or related cultural institution.
• Ability to work flexible schedule including holidays, weekends and evenings as needed.
• Excellent written and verbal communication and interpersonal skills are necessary.
• Communicates with tact, diplomacy, and professionalism with others
• Desire to collaborate enthusiastically and work well in a team environment is essential.
• Highly organized with the ability to work independently while managing multiple complex projects with attention to detail and timeliness
• Excellent written communication skills
• Proficiency with Microsoft Office suite required
• Proficiency with Adobe Creative Suites is preferred
• Broad horticultural knowledge required; knowledge of plants native to the Eastern United States strongly preferred
• Certified Interpretive Guide training preferred.