Job Description

The American Museum of Natural History (AMNH) in New York City is one of the premier science, research and cultural institutions in the country. Seminars on Science has engaged thousands of educators around the world in cutting-edge research and provided them with powerful classroom resources.

The program offers thirteen online graduate courses in the life, Earth, and physical sciences. Each course is rich in essays, images, videos, interactive simulations and vibrant discussions that connect learners to the Museum’s scientists, laboratories, expeditions and specimens.

This position supports all aspects of the Seminars on Science program, specifically:

  1. Registration;
  2. Customer service and tech support via email and phone;
  3. Data management and integration;
  4. Content updates;
  5. Marketing support;
  6. Administrative support

The applicant will:

  1. Act as first contact for teachers, partners, and administrators.
  2. Answer phone calls and emails. Assist with program operations including course and program web site maintenance.
  3. Maintain online course materials for each course and session.-Work with curriculum manager to provide content and development support for online and blended offerings.
  4. Work with other staff in the Museum to coordinate the integration of the SoS database into the Museum’s CRM.