Director of Constituent Relations
The Director of Constituent Relations is an integral position on a team of professionals responsible for implementing strategic priorities to our support the central purpose of the New England Historic Genealogical Society (NEHGS) – to advance the study of family history in America and beyond, the NEHGS educates, inspires, and connects people through our scholarship, collections, and expertise.
Core to organization’s purpose are people, and central to this position’s responsibility is the leadership to design and implement strategy that will strengthen relationships with our constituents. To accomplish this, the Director of Constituent Relations:
· Supervises and collaborates with the Manager of Member Services while guiding and supporting the Member Services Team
· Assists in developing and implementing “moves management system” for organization-wide membership and stewardship activities that can be applied to entire constituency
· Working with the major gifts team, develops strategies that identify and lead to major leadership gift solicitation of gifts $25,000 to $5,000,000
· Creates and monitors systems to track the NEHGS interactions with constituents
· Analyzes membership, guest user trends and recommend strategies to maximize retention rates as well as move constituents to higher levels of membership, increasing income and conversions
· Reviews membership processes and recommends ways to improve efficiency and effectness
· Manages cultivation and stewardship events, including the four dinners adjacent to quarterly Board meetings
· Manages Heritage Tours
· Undertakes such other responsibilities as may, from time to time, be assigned by the Vice President of Development and Member Services.
The ideal candidate will exhibit initiative and a high level of responsibility. The job demands excellent interpersonal and exceptional written skills, the ability to work within a collaborative team structure, the ability to meet deadlines, skill with detailed and analytical work, a high level of discretion and knowledge of fundraising ethics, and evidence that he/she will support the active and meaningful relationships NEHGS shares with its donors and members. The candidate will have at least three years of direct experience with member services and/or donor cultivations/stewardship. He/she brings successful managerial experience, leading direct supports to advance team goals. He/she has exceedingly positive collegial and collaborative capability, and brings highly effective communication skills in both conversation and writing.
Send resume and cover letter to Ms. Michelle Major, Human Resources Coordinator firstname.lastname@example.org
January 17, 2016