COMPANY: Museum of Contemporary Art Cleveland
SCHEDULE: Full time, exempt
DEPARTMENT: Engagement
COMPENSATION: Commensurate with experience
MOCA AND ITS WORKFORCE As the region’s only contemporary art museum, the Museum of Contemporary Art Cleveland leads the way in shaping and advancing contemporary culture. We are global and local, Cleveland at our core with a cosmopolitan skin. Our visitors are cultural adventurers, and MOCA enthusiastically promotes experimentation and discovery through guided experiences with contemporary art and ideas. Grounded in the community, MOCA welcomes all audiences and employs a smart, creative, and diverse workforce. MOCA encourages strategic risk, thinking outside the box and stepping out of comfort zones. MOCA values an entrepreneurial spirit in our work culture, supporting an enterprising staff that anticipates and reacts nimbly to change while embracing new opportunities and challenges. Success of the individual directly impacts success of the institution, so MOCA holds every employee to a high standard of excellence with the expectation that everyone understands and participates in the institutional goals.
JOB OBJECTIVE The Visitor Engagement Manager is an enthusiastic, adventurous museum educator who supervises, inspires, and models a proactive approach to visitor engagement at MOCA’s Welcome Center and public environs. Working closely with the Curator of Education + Engagement, the Visitor Engagement Manager ensures a consistent, intentional, and memorable experience for all museum visitors through admissions, volunteerism, tours, and other educational programs. The Visitor Engagement Manager helps develop creative, strategic outreach approaches to connect with and cultivate diverse audiences, managing and analyzing visitor data and feedback to assess and refine best practices.

REPORTING RELATIONSHIPS  Reports to: Curator of Education and Engagement • Direct reports: Visitor Engagement Associates, Museum Volunteers + Docents as required

APPLICATION INSTRUCTIONS Email cover letter, résumé and contact information for 3 professional references to Christina Eagleeye-Wilson at