Asisstant Director of Visitor Experiences

We’re looking for an outgoing, motivated person to join our staff! The Assistant Director of Visitor Experiences (ADVE) is involved in all aspects of visitor services and customer satisfaction for The Discovery Museums. This includes managing the public spaces of the Museums and managing frontline staff, including the Managers on Duty, Admission Staff, and Explorers (paid and volunteer). The ADVE communicates with and works closely with all other departments as a unified team to ensure all visitors have a welcoming, intuitive, and fun visit to the Museums. The ADVE is also the point person for the Visitor Experiences Volunteer Program: recruitment, inquiries, interviews, training, scheduling, tracking, and retention. Check our website for the full job description and requirements.
Bachelor’s degree and 3+ years professional experience; excellent verbal and written communication skills; extremely out-going, exceptional people skills, willingness and proven ability to interact with public and staff in a positive manner; driver’s license and reliable transportation; experience in the fields of customer service, education, or museums preferred.
How To Apply:
Please email cover letter and resume to Cara Lonardo-Roy at Please, no phone calls.
Apply by:
March 22, 2016