Visitor Services Representative, PT

Worcester Art Museum is looking to hire a part-time Visitor Services Representative (VSR) who will provide exceptional customer service to enhance the visitor experience by welcoming visitors to the Museum and providing information on exhibitions, events, membership and programs. The VSR will sell memberships, collect admission fees and attendance data as well as provide information on local services. This position is responsible for orienting visitors to Museum policies and other Museum services and operating the POS software system and register, verifying monies and receipts and completing end of shift reports. The VSR will also help manage the visitor flow and crowd control during the Cats-in-Residence program July through September.

Hours for this position will peak June through September, averaging 15-19 hours per week. After September, the position is expected to average 8-15 hours per week.

Successful candidates will be resourceful, proactive and have strong problem solving skills.Requires excellent interpersonal and organizational skills, integrity and the ability to work a flexible schedule: weekdays, weekends and evenings. HS diploma or equivalent and one year cash-handling experience in a public environment with a strong customer service background is required. Candidates will work in close proximity to cats, with exposure to fur and dander.

How To Apply:
Qualified candidates should submit resume and cover letter or Director of Human Resources, 55 Salisbury Street, Worcester, MA 01609.

We are an equal opportunity employer and welcome diversity

Apply by:
May 15, 2016