The Oakland Museum of California values are fundamental to our institutional culture and guide our work together.
Excellence: We are committed to excellence and working at the highest standards of integrity and professionalism.
Community: We believe everyone should feel welcome and part of our community, both within the Museum and with our visitors and neighbors.
Innovation: We embrace innovation and calculated risk-taking to achieve our mission.
Commitment: Our work at the Museum demonstrates a sense of purpose and a shared accountability for the institution’s success.
The Director of Technology is responsible for providing leadership, management and hands on administration for the use of a wide range of technologies used at the Museum in support of our mission, vision, and visitor-centered philosophy. The position also contributes to organizational policies and procedures regarding quality technology standards and long-term strategic technology planning and must have a deep understanding of multiple technology platforms. This role requires hands on technical skills, the ability to balance cross-departmental requests, and effectively communicate technology priorities across the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following reflects OMCA’s definition of essential functions for this position, but does not restrict the tasks that may be assigned. OMCA may assign or reassign duties and responsibilities to this position at any time due to reasonable accommodation or other reasons.
• Support the Museum’s mission, values, vision, and core commitment to the visitor experience, community engagement, and institutional relevancy for the future
• Contribute to and support the OMCA strategic plan, annual priorities, and institutional initiatives such as diversity advancement
• Contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives
• Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement
POSITION DUTIES AND RESPONSIBILITIES
Information Systems Management & Administration
• Assess the current operations of the department and develop a plan to systematically strengthen the organization to meet future priorities
• Actively engage in and maintain an awareness of emerging technologies, trends and challenges that will shape the future of the museum. Build the roadmap for technology investments and project priorities in collaboration with other key stakeholders
• Assumes a leadership role in ongoing and future large- scale technology projects in alignment with vendor partnerships and agreements; such as finance and accounting, membership and development, ticketing, website and the collections information system. Balance multiple projects and priorities in support of the museum’s mission and goals
• Consult to other departments in the organization on technology initiatives and spending. Play a significant role in defining new platforms and software design. Contribute to development of concise and efficient project plans
• Oversee the selection, installation, and ongoing maintenance of major institution-wide systems, including servers, networks, wi-fi, networks, peripherals and applications. Ensure accurate asset tracking and management systems are in place
• Oversee technology policies, purchasing & procedures, ensuring staff buy-in and compliance
• Complete request for proposals, evaluate and purchase technology systems as needed
• Design and facilitate software and hardware training for staff. Ensure appropriate onboarding and off-boarding for staff related to technology
Management and Administration
• Lead and serve on cross-functional teams and committees
• Participate in Center and cross-institutional priority setting, and strategic and annual business planning
• Direct and supervise the day-to-day activities of the technology staff including priority setting, coaching, and performance management; participate in OMCA’s performance management and staff development programs
• Develop, negotiate, and monitor professional services contracts
• Develop and manage the Museum’s annual technology budget and work with the Director of the Institutional Support Center and other staff in long-term equipment purchases and capital planning
• Supervise the technology help desk staff, metrics and process tools
EDUCATION AND EXPERIENCE
A combination of experience and education that demonstrates possession of the necessary knowledge and abilities for this position is required as noted:
• B.A. degree in related field such as Computer Science required
• M.A. related field such as Education Technology preferred
• Microsoft M.C.P., Microsoft M.C.S.D. preferred
• 6-10 years of related experience required
• 3 years supervisory experience required
• Desire to make a statement and drive change via technology in a non-profit environment
• Project management, Asset management, Vendor relationship management including ability to negotiate contracts
• Systems Architecture and Lifecycle planning
• Excellent problem solving and communication skills
• Configuration and maintenance of a wide variety of servers running on different operating systems,
• Demonstrated ability to configure, maintain and support Window XP, 7, 2003, 2008R2, OS X, OS X Server, Windows 2012 Server, Linux, VMWare, Active Directory, MSSQL SERVER, MySQL, Postgres, Sybase, Filemaker, Google Apps and VOIP systems
• Demonstrated ability to learn new systems and technologies rapidly
• Knowledge of office/business applications. (i.e. Photoshop, Excel, Word, etc)
• Ability to transfer knowledge and train others in the use of both complex and non-complex technologies
• Budget and inventory planning abilities
• Experience with CRM systems preferred
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
While performing the duties of this position, the employee is frequently exposed to the following:
• Noise, such as groups of people working in enclosed areas
• Typical office environment
• Ability to lift up to 35 pounds
The Oakland Museum of California is a multicultural organization, committed to diversity and practicing equal opportunity employment in recruitment and hiring. Qualified candidates of diverse backgrounds are encouraged to apply for open positions.
- Oakland, California, 94607, United States
- May 25, 2016
- Director of Technology
- Oakland Museum of California
- 5-7 Years