The Coordinator of Interpretive Services and Audience Engagement is an advanced entry level position responsible for taking and processing reservations for all of the Museum’s school programs and adult tours and supervising the visitor services team. Reservation responsibilities include, but are not limited to: school and community center visits and guided tours for adults. Supervisory responsibilities include, but are not limited to, building and evaluating a visitor services team, creating its schedule, leading trainings for visitor services and security staff and ensuring that best practices in visitor services are followed. As the initial contact between program participants and the Bruce Museum as well as the coordinator of visitor services (VS), this position requires an outgoing, friendly personality with strong organizational and computer skills. A high degree of independent decision-making and authority for such decisions is required. Education and Experience: Bachelor’s Degree in art, science, cultural history, education, museum studies, or related field required; Out of classroom teaching experience, handling of collections required; Experience in administrative work, particularly with scheduling software, required; Experience using Altru (by Blackbaud) a plus; Experience in customer service in a museum setting preferred. Please submit a cover letter and resume to Kathleen Holko at kholko@brucemuseum.org. No phone calls please. The full job description is on the Bruce Museum website: www.brucemuseum.org.

EMPLOYMENT TYPE: Full time