Tufts University, Medford, MA – Research Assistant (September 2022 – present)
Working on developing, supporting, and maintaining a suite of engineering education software
Languages used: PHP, Python, MATLAB, JavaScript, HTML/CSS
Portsmouth Christian Academy at Dover, Dover, NH – Substitute Teacher (January 2023 – present)
Grades taught (so far): Kindergarten
Responsible for teaching Bible, phonics, handwriting, math, science, and social studies while maintaining a respectful and safe classroom environment
Sunlife Financial, Wellesley, MA – Associate Engineer (September 2021 – August 2022)
Worked on building out automated testing software
Worked on transitioning claims software to AWS
Languages/Frameworks used: Java, AWS, HTML
Sunlife Financial, Wellesley, MA – Application Development Analyst (June 2021 – August 2021)
Collaborated with fellow application development intern to begin work on automated testing software to test absence and disability software
Languages used: Java
Harvard Business School, Boston, MA – Teaching Support Associate (August 2020 – April 2021)
Supported professors in virtual and hybrid classrooms via Zoom
Documented and responded to incidents via ServiceNow
Worked with team to escalate tickets as necessary
Portsmouth Christian Academy at Dover, Dover, NH – IT Technical Support Intern (August 2020 – January 2021)
Supported the campus’ IT infrastructure through the installation of wireless access points, running and terminating Ethernet cables, and imaging and deploying systems
Worked with faculty and staff to troubleshoot their “enhanced hybrid learning” setups, which consisted of a laptop, TV, Wacom tablet, and external webcam, and created documentation for them
Taught a weekly IT class to two small groups of eighth graders
Harvard University, Cambridge, MA – Technical Solutions Engineer (January 2020 – April 2020)
Worked with faculty, staff, and students at the Helpdesk to troubleshoot issues with their technology, and provided assistance with services such as printing on campus
Performed classroom and computer lab checks to ensure machines were functioning as necessary
Provided support to faculty over the phone when classes went remote to assist them in downloading/installing/using tools for virtual classes (mainly Zoom)