Employment & Training Specialist [New England Aquarium]

Employment & Training Specialist

Description:
We have an amazing opportunity for an HR pro to facilitate the recruiting, onboarding and training of our future talented and passionate employees.  If you enjoy the thrill of high-volume recruiting and are as passionate about the oceans as we are, this opportunity may be for you.  Where else can you see little blue penguins or watch sea lions frolicking on your way to a meeting?  Our Recruiter plays an integral role in attracting top talent to support our mission and fulfills the following responsibilities: 1.  Work closely with hiring managers to understand recruitment needs.  Develop customized recruitment strategies in response to departmental needs that include proactive and creative outreach utilizing internal and external markets, social media and other recruitment resources. 2.  Post/communicate open positions. Utilize applicant tracking system to review and manage applications.  Conduct screening interviews and identify top candidates.  Serve as liaison to candidates, communicating status updates regularly. 3.  Provide advice and recommendations to hiring managers; guide them through the hiring process and provide coaching on interview techniques and related legal requirements. Guide managers in evaluating finalists and selecting the most qualified candidate(s).  4.  Review and streamline, as needed, all NEAq recruiting, hiring and on-boarding practices and processes. Ensure effective use of technology and compliance with related employment laws. 5.  Track, analyze and report affirmative action data.  Update Affirmative Action Plan using and establish goals annually.  Communicate plan, goals and analysis to managers and facilitate goal achievement.  6.  Conduct the new hire orientation program and work with hiring managers to facilitate the on-boarding process. 7.  Assist with customer service, Sexual Harassment Prevention and other supervisory training programs. 8.  Serve on the Diversity Council.  Implement diversity initiatives that support affirmative action hiring goals and other projects related to creating and maintaining an inclusive work environment. 9.  Serve on the Engagement Committee; play an active role in committee initiatives geared towards ensuring high standards of visitor and staff engagement at NEAq. Assist with planning and facilitating Engagement Committee training initiatives and staff events. 10.  Conduct exit interviews. Collect data and follow up with managers to create remediation plans as needed. 11.  Collaborate with members of the human resources team to provide a high level of service to staff and managers and assist with other HR generalist responsibilities including, but not limited to, employee recognition, communication and resolution of employee relations issues.
Qualifications:

Minimum Training and Experience

A Bachelor’s degree and a minimum of 3 years of experience in a high volume, full life cycle recruitment function required. Experience in a Human Resources department, exposure to generalist duties and experience conduction training programs required. Knowledge, Skills and Abilities ·Strong working knowledge of applicable Federal and state employment laws and Human Resources best practices related to staffing, employee relations, affirmative action and training. ·A commitment to providing a high level of service to all stakeholders, demonstrating approachability and openness. ·Proven success in building engaging working relationships through trust, collaboration, and direct communication. ·Ability to communicate clear and concise information to employees at all levels of the organization in verbal, written, electronic, and other communication formats. ·Capable of prioritizing work duties for maximum efficiency and working independently to maintain service levels. ·Proven ability to source and attract diverse talent.  Knowledgeable about affirmative action requirements and plans preferred.  ·A high level of initiative and creativity, as well as intuitive problem solving skills. ·Ability to effectively manage projects from beginning to end. ·Proficiency in Microsoft Office suite, Applicant Tracking Systems and HRIS.

How To Apply:
Opportunities like this don’t come along every day so check out all the details on our website and apply online today!   http://neaq.applicantpro.com/jobs/
New England Aquarium is committed to diversity in the workplace and is an Equal Employment Opportunity employer as defined by the EEOC.
Apply by:
September 01, 2015
Salary:
high 40s to low 50s range

 

Museum Educator (Docent) [Fuller Craft Museum]

Museum Educator (Docent)

Description:
Museum Educators are volunteer tour guides who engage visitors of all ages in interactive discussions, and support the mission of the Education Department.

  • Commitment: Complete a one-time, intensive Initial Training program of approximately six weekly 1.5-hour sessions covering basic program skills and content, leading toward qualification. Attend twice monthly team meetings to learn new programs, explore content, practice activities and share ideas. Fuller Craft Museum Educators deliver program experiences mostly on weekdays, with occasional exceptions. Demand is heaviest in the winter through late spring, through programs take place throughout the year, including the summer months.
  • In return for their time and service, Museum Educators (MEs) receive a complimentary Family Membership to Fuller Craft Museum.
  • In addition, MEs will also receive the following exclusive benefits: Preview tours of new exhibition, in-depth information about exhibition, special hands-on studio workshop opportunities, training in providing inquiry-based tours and other professional development
Qualifications:
We look for applicants who:<ul “margin-top:0pt;margin-bottom:0pt;”=””>

  • Appreciate art and the creative process.
  • Communicate effectively with children, students, and adults in group situations.
  • Demonstrate enthusiasm, a positive attitude, good judgment, and flexibility.
  • Enjoy undertaking and applying research.
  • Are available 4-5 hours per month for tours.
  • Can attend team meetings on the 1st and 3rd Wednesday of each month.
How To Apply:
Please contact: Education Coordinator, Sage Brousseau sbrousseau@fullercraft.org
Apply by:
September 30, 2015
Salary:
Unpaid

 

Executive Assistant to the Ann and Graham Gund Director [Museum of Fine Arts, Boston]

Executive Assistant to the Ann and Graham Gund Director

Description:
The Executive Assistant to the Ann and Graham Gund Director provides a full range of high-level administrative support to the Director. This highly visible position represents the Director internally and externally; serving as a liaison between the Director and Board leadership, Museum donors, senior management, and staff throughout the Museum. Responsibilities include meeting/greeting guests in person and by phone, calendar management, travel planning and scheduling, preparation of meeting materials, drafting correspondence, budget reconciliation, and more. Ability to handle confidential matters in a highly professional and service-oriented manner.
Qualifications:
Bachelor’s degree and minimum of three years executive level administrative experience required. Strong organizational skills and attention to detail. Excellent written communication and interpersonal skills. Ability to handle delicate and confidential information. Ability to multi-task, prioritize assignments and work in a complex and fast-paced environment. Proven ability to work both independently and as a team player. Strong professional demeanor and interpersonal skills. Solid working knowledge of PC-based Microsoft Word, Excel, and PowerPoint required. High level of comfort with database systems preferred.
How To Apply:
For consideration, please submit your letter of interest and résumé to: resumes@mfa.org. You may also submit your materials via postal mail to: Human Resources Department, Museum of Fine Arts, Boston, 465 Huntington Avenue, Boston, MA 02115. The Museum of Fine Arts, Boston is an Equal Opportunity Employer and seeks diversity in its workforce.
Apply by:
October 13, 2015

 

Senior Manager, Database Marketing [Museum of Fine Arts, Boston]

Senior Manager, Database Marketing

Description:
Under the direction of the Director of Membership and Database Marketing, the Senior Manager, Database Marketing will manage database marketing efforts to meet the Museum’s goals of increasing engagement, attendance, membership, and ticket sales. Essential functions:
• Determine and implement overarching strategy for database marketing.
• Design database marketing campaigns that support both individual and institutional priorities and objectives for stakeholders in Membership, Education, Public Programs, Retail, External Relations, and other departments. Take into consideration on sale dates, audience, capacity, sales patterns, etc.
• Create a database marketing calendar of approved campaigns and ensure timing and strategies of campaigns are well coordinated with Communications and other areas of the Museum.
• Supervise Database Marketing Managers and the Database Marketing Coordinator to ensure the timely and accurate production and execution of campaigns.
• Analyze campaign results and translate data into recommendations and plans for enhancement and optimization.
• Meet regularly with stakeholders to review campaign performance and make future campaign decisions.
• Represent database marketing in Museum-wide efforts when necessary.
• Coordinate with Communications colleagues to plan schedule, editorial, and images.
Qualifications:
• Bachelor’s degree required, along with three to five years of experience in marketing, communications, e-commerce, or e-business, and a proven track record of successfully developing direct marketing strategies and content.
• Excellent planning and project management competencies, strong analytical skills, the capacity to understand report metrics, and the ability to create plans, execute them, and achieve results.
• Solid understanding of internet/web tools: new media, social media, e-marketing, web trends, analytics, user generated content and blogs, etc.
• Production knowledge, including use of content management systems, publishing workflows, and approval cycles.
• Excellent interpersonal communications skills, written and verbal, and ability to develop and maintain positive business relationships.
• Proven experience in managing and leading a team.
• Knowledge of Adobe Campaign (formerly Neolane), Litmus, and Microsoft SharePoint preferred.
How To Apply:
For consideration, please submit your cover letter and résumé to: resumes@mfa.org. You may also submit your materials via postal mail to: Human Resources Department, Museum of Fine Arts, Boston, 465 Huntington Avenue, Boston, MA 02115. The Museum of Fine Arts, Boston is an Equal Opportunity Employer and seeks diversity in its workforce.
Apply by:
October 13, 2015

 

Membership Sales Associate [Museum of Fine Arts, Boston]

Membership Sales Associate

Description:
The Membership Sales Associate will be responsible for engaging with visitors in the entrances and other high traffic areas of the Museum in order to recruit new members and renew existing ones. Through knowledge of the Museum and the various levels and benefits of membership, the Associate is expected to meet weekly membership sales goals by enticing visitors with member discounts, invitations to Museum events, and other benefits. The position includes responsibility for all aspects of the membership sale process, including the approach, assessment, presentation, and the close. As one of the first points of contact with the visitor, the Associate must be courteous and welcoming, always offering the best in customer service. At all times, the Associate will encourage the purchase of a membership while being cognizant of the benefits available at each of the various levels of membership and knowledgeable about the Museum itself. In addition to closing membership sales, the Associate will field visitor questions and hand-off to other Museum employees as needed. This is a term position with an anticipated end date of June 30, 2016. Full-time; 35 hours/week.
Qualifications:
Sales experience; strong computer skills; outstanding customer service and relationship-management skills; ability to handle confidential data with care and discretion, abiding by personal information security guidelines. Due to the nature of interaction with visitors, this position requires the ability to stand and walk throughout each shift.
How To Apply:
For consideration, please submit your cover letter and résumé to: resumes@mfa.org. You may also submit your materials via postal mail to: Human Resources Department, Museum of Fine Arts, Boston, 465 Huntington Avenue, Boston, MA 02115. The Museum of Fine Arts, Boston is an Equal Opportunity Employer and seeks diversity in its workforce.
Apply by:
October 13, 2015