Visitor Services Associate [Armenian Museum of America]

Visitor Services Associate

The Armenian Museum of America is seeking a Visitor Services Associate. This individual will be responsible for handling the front desk and the gift shop during the museum’s open hours: Thursday through Sunday, 12-6 pm, greeting museum visitors and tour groups in a friendly and positive manner, coordinating membership sign-ups and renewals, ensuring that the appearance of the gallery and gift shop is well maintained, preparing weekly visitor and gift shop reports, and performing other duties as assigned.
Qualifications: The ability to work during all of the museum’s open hours: Thursday through Sunday 12:00-6:00 PM. Good communication skills, basic computer skills, and a professional appearance and mannerism required. Basic knowledge of the Armenian culture and language a plus.
How To Apply:
To apply please send resume and cover letter to: Howayda Abuaffan  no phone enquiries please.
Apply by:
September 30, 2015


NINE-MONTH INTERNSHIP IN EDUCATION (MetTeens) [Metropolitan Museum of Art]



Metropolitan Museum of Art



United States


New York, New York


Museums/Hist. Societies

Position Level

Entry Level


4-Year Degree

Position Type

Internship Paid



Application Deadline



The Education Department offers one nine-month internship for an individual interested in museum education, particularly for the teen audience. The intern supports an array of programs and events that engage teens with original works of art, museum careers, and creative projects during out-of-school time. These include the High School Internship Program, our Teens Take the Met initiative to offer teen nights two times a year, Career Labs or workshops for teens led by museum professionals, drop-in and more intensive art-making opportunities for teens, and our gallery-based Art Explore programs for teens 11-14. The intern will learn about and contribute to the planning, running, and evaluation of these programs.

Projects and Responsibilities:

  • Assist with planning and running of 2 FY16 Teens Take the Met events
  • Assist with planning and running of Teen Programs such as Saturday Sketching, Art Explore, and Teen Studios
  • Assist with planning and running of the Career Labs to be led by museum professionals
  • Assist with running of School Year 2015-16 High School Internship Program. This includes: assisting with planning and facilitation of group portions of the program led by Assistant Museum Educator, assisting the interns in projects, especially the Interactive Gallery Project and Intern-led Career Lab, and depending on skills and experience, assisting with art-making components of the program
  • Assist with planning and running of Summer 2016 High School Internship Program. This includes: assisting with preparations for and facilitation of trainings led by Assistant Museum Educator, and assisting the interns in projects, especially the Interactive Gallery Project and Intern-led Career Lab
  • Assist with planning and running of Teen Blog
  • Assist with spreading word about Teen Programs and High School Internships via social media


October 15, 2015 to July 15, 2016

Full Time: five days a week, 35 hours per week


Open to recent college graduates, and master’s-level graduate students. Individuals must have completed their undergraduate or graduate degrees no more than one year prior to the application deadline.


Approximately $17,550 ($13.74/hour, less applicable taxes and deductions) and eligible to receive benefits currently offered to Non-Exempt Full-Time Employees of the Museum

The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status, and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.

Application Instructions / Public Contact Information

Fill out the online application here: 

Museum Teacher [Historic New England]

Position: Museum Teacher

Classification: Regular/Part Time (5 – 15 hrs/week)

Location: Otis House Museum, Boston, MA

Historic New England seeks a part-time museum teacher whose primary responsibility will be to team teach school and youth programs at Historic New England house museums in the Boston area, as well as outreach programs at schools and youth organizations in the in the Greater Boston area.  Programs are offered to pre-school through high school aged students and emphasize an interactive, hands-on approach to learning history.  The position offers between 5-15 hours of work per week.

A minimum of a B.A. in American history, education, museum studies or relevant field.

Experience working with children is required.  Willingness to be flexible and adaptable in all responsibilities and activities.  Must be available two afternoons a week for after school programs

(2:00-5:30 PM).  Ability to drive and a valid driver’s license is required.

Date Available: immediately

Please send resume and cover letter to or mail to Education Coordinator, Otis House Museum, 141 Cambridge Street, Boston, MA 02114.

Advancement Specialist [National Postal Museum, Washington, DC]

Job Description

Come join a team of dedicated staff at an exceptional time in Smithsonian history, as the Institution implements a comprehensive strategic plan, expands programming, educational, and scholarly activity of its museums and research centers, and completes its very first Institution-wide fundraising campaign.


In planning for the campaign, the Smithsonian built a model fundraising organization, one that has met the growing needs of this unique organization and offer excellent professional opportunities. This position offers exciting opportunities for the successful candidate to make a significant impact on the future of the Smithsonian. There is no better time to join this amazing Institution.

Job Requirements

The Smithsonian’s National Postal Museum (NPM) seeks qualified candidates to fill an Advancement Specialist position in the External Affairs department. The Advancement Specialist develops and implements strategies to maximize the National Postal Museum’s annual giving program; plans and executes both online and direct mail appeals. She/he develops and implements strategies to identify and solicit potential donors and expand the overall base of support; produces reports using data analytics and event registrations. The incumbent supports the activities of NPM’s Museum of Advisory Council, NPM’s Council of Philatelist, and NPM’s Coordinating Committee. She/he provides oversight to ensure donations are processed and acknowledged in a timely manner and maintains accurate and timely records of gifts, donors, and prospects in the Pan-Institutional Advancement Database. Assignments are carried out in a team environment and utilize a variety of software programs and equipment.


Qualified candidates will successfully demonstrate strong communications skills, an ability to successfully manage multiple deadlines, superior organization skills, and a thirst for learning. Experience in a large, complex non-profit organization preferred.


The National Postal Museum houses and displays the national philatelic and postal history collection, the largest and most comprehensive of its kind in the world.  The museum serves as the nation’s premier center for philatelic and postal scholarship and shares its collections with the public through exhibitions, public programs, publications, as well as outreach activities designed for visitors of all ages.


The Smithsonian Institution is a unique complex of 19 museums and galleries, the National Zoological Park, and nine research centers. The Smithsonian is a national and world treasure and is dedicated to its founding mission, “the increase and diffusion of knowledge.” Its exhibitions, programs, collections, and outreach touch the lives of millions of Americans every year, as well as many who visit us from abroad.


The Smithsonian Institution offers a competitive salary and a comprehensive package of benefits. This is not a Federal Position, but has similar requirements and benefits. Interested candidates should submit their resumes and a cover letter to by September 25, 2015.


The Smithsonian Institution is an equal opportunity, affirmative action employer. Candidates of all backgrounds are encouraged to apply.




Director of Marketing & Engagement [Memorial Art Gallery of the University of Rochester, Rochester, NY]

Job Description

Memorial Art Gallery

Director of Marketing & Engagement

Reports to COO/Deputy Director

1.  ROLE

Develop and manage public engagement, non-academic programming, marketing, communications, public relations, social media and advertising for the Memorial Art Gallery. In collaboration with the Director and COO/Deputy Director, develop the strategic direction of the Department of Marketing and Engagement. Set annual goals and objectives in accordance with the museum’s new strategic plan. Ensure strong liaison through regular communications between museum administration, departments, and volunteer groups, including the MAG’s docent corps, Gallery Council, and the Board of Managers, to support museum goals.

2.  MARKETING DUTIES – 55% Total

30% – Marketing, Planning and Development

  • Develop and implement brand, promotion and marketing plans for the following museum areas:
    • Curatorial, Exhibitions, Academic Programs, Advancement, Store, Events and Membership departments to strategize on audience analysis, branding, marketing channels, and expenses.
    • Advise on and create marketing plans, timelines and budgets.
    • Identify appropriate community groups to develop cross-marketing and promotion ideas.
    • Solid understanding of English grammar. Serve as a writer and editor for the MAG brand.
  • Work with marketing department staff to establish yearly goals in accordance with museum’s mission and priorities; evaluate progress; acknowledge successes and manage problems.
  • Supervise day-to-day activities of marketing staff. Supervise marketing interns and volunteers.
  • Manage advertising campaigns for web, television, radio and print.
    • Negotiate purchases, contracts and in-kind donations from media.
    • Oversee creative for TV, radio, web, and print media.
  • Develop strategic alliances with companies, organizations, and institutions that have constituents with shared interests in museum events and programs.
    • Participate in various UR marketing meetings of campus marketing departments.
    • Work with staff on development of e-commerce.
    • Collaborate with UR stakeholders to develop MAG campus campaign.

10% – Collateral Materials /Publications

  • Oversee/assist Marketing Dept. staff in the:
    • Production of marketing materials from conception to printing and distribution (e.g. exhibition brochures/invitations/fliers/rack cards/banners/advertisements); assist in identifying target audiences.
    • Negotiate contracts with designers, printers, advertising agencies and other external vendors.

15% – Public Relations & Social Media

  • Work with staff on development of website content and design.
  • Implement e-mail marketing initiatives
  • Oversee gallery presence on Facebook, Twitter, Instagram, YouTube and other social media.
  • Achieve frequent, timely and positive media coverage across all available media.
    • Proactively cultivate relationships with the press.
    • Oversee preparation of press releases, including the editorial process; media mailing lists and clippings. Identify audiences, work with marketing staff to pitch stories and manage publicity.
    • Organize press conferences.
  • Manage crisis communications.


35% – Public Engagement Development and Implementation

  • Lead, inspire and direct staff to further MAG’s mission.
  • Oversee a creative and innovative outreach program that increases and diversifies audiences, develops new sources of revenue and encourages membership.
  • Provide ongoing assessment of non-academic programs using metrics and surveys, and communicate findings to museum staff, volunteers, Board, and visitors, recommending, amending, and establishing new procedures and programs as necessary.
  • Partner with the Curatorial and Exhibitions departments, Academic Programs, Special Events, IT, and any other relevant staff, Board members, and volunteers to ensure that public programs, the interpretation of collections, and special exhibitions enhance the museum experience of guests.
  • Be a visible leader in the community to increase and deepen participation of diverse audiences in museum activities. Increase the level of community relevance, awareness, interest, and appreciation for art and creativity. Ensure community access to MAG through collaborative programs and outreach programs, including but not limited to Family Days, MAGThursdays and Hidden Passions. Establish and maintain relationships with individuals, groups, and institutions in an effort to extend museum services to a wider community.
  • Supervises director of the Creative Workshop; is ultimately accountable for the quality of the CW curriculum and the financial success of the CW. Reviews with CW Director and approves all aspects of CW finances from initial budgeting to regular review of the income and expenses; reviews the allocation of endowed funds for scholarships; ensures regular stewardship of these funds in communication with Advancement; reviews dispersal of annual gifts to CW and timely recognition of donors; assists with communications with Advancement coordinating periodic donor requests for program/project support; advises on personnel issues as needed.
  • In collaboration with other relevant MAG departments, plan for and implement the use of new technology for programming, interpretation of collections, and special exhibitions.


5% – Visitor Services

  • Supervise Visitor Services manager, who manages Visitor Services employees and volunteers, to establish yearly goals in accordance with museum’s mission and priorities;
    • Daily operations of Visitor Services Desk
    • Ensure staffing is appropriate for traffic
    • Ensure availability of ongoing visitor services training, including customer-service training, product information and technology updates.
    • Evaluate progress; acknowledge successes and manage problems.
    • Ensure that Membership and Exhibition specials are prominently displayed.
  • Develop opportunities to attract tourism to the MAG through group tours, hotels packages, and by reaching out to various community groups.
  • Support museum’s effort toward clear and efficient wayfinding.
  • Plan and maintain services, resources, and programs for visitors with special needs.

Job Requirements


  • Bachelor’s degree required plus 1-3 years relevant experience, such as in management, with responsibilities in planning, development, and implementation of marketing and public programs; or the equivalent combination of education and experience. Knowledgeable about current practices in the museum field. 5 years relevant experience preferred.
  • Experience negotiating vendor contracts and trade/sponsorship agreements.
  • Inspiring and positive outlook and the ability to inspire others to action is required.
  • Organizational ability with strong management and supervisory skills; ability to work with close attention to detail and to maintain confidentiality.
  • Demonstrated ability in the successful development and maintenance of a wide variety of community partnerships.
  • Commitment to diversity in programs and to developing and nurturing diverse audiences.
  • Commitment to a welcoming and inviting experience for guests and staff who identify as underrepresented, veterans, women and differently abled.
  • Demonstrated understanding and experience in the application and use of technology to engage, communicate, educate, and attract visitors.
  • Demonstrated understanding and experience in the use of social media and best marketing practices.
  • Demonstrated expertise and knowledge audience research methods desirable.
  • Ability to assess and manage multiple competing priorities and work well under pressure; excellent time management, problem solving, and analytical skills. Ability to complete multiple projects successfully.
  • Excellent oral and written communication skills; ability to communicate effectively and to project a professional image. Ability to write and edit copy for a variety of purposes.
  • Demonstrated ability to work professionally and tactfully and to represent the MAG with a high level of integrity and professionalism. Strong track record in exercising sound, timely judgment.
  • Ability to adhere to museum policies and to support management decisions in a positive, professional manner.
  • Demonstrated proficiency and accuracy using MS Office products, including Word, Excel, Access, Outlook, and other software programs. InDesign, Photoshop, Illustrator, Constant Contact and video editing experience a plus.


Contact Person: Patti Giordano Phone: 585-276-8932
Email Address: Fax: 585-473-6266