Olivia Kabatabazi

Olivia Kabatabazi

Legal Officer, Complaints, Legal Department, Insurance Regulatory
Authority of Uganda

As a Legal Officer specializing in complaints, I focus on safeguarding the interests of insurance policyholders—particularly in the realms of agricultural and micro insurance. My primary responsibilities encompass consumer protection, policy oversight, and regulatory compliance.

In my current role, I collaborate closely with insurance providers and relevant stakeholders to ensure that product offerings meet both regulatory standards and consumer needs. Through thorough examination of policy terms and proactive identification of risk factors, I help maintain fair practices within the insurance sector. I am actively involved in drafting regulations and approving insurance products, striving to balance innovation with transparency for the benefit of policyholders.