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The Wider World: Shh! It’s Tuesday

The Wider World: Shh! It’s Tuesday

by columnist Tegan Kehoe Sometimes, you just need to get up on a soapbox for a moment to get something out of your system. I have some thoughts rolling around in my head that have been bothering me for … I don’t know how long 

Museums in the News

Museums in the News

Happy start to the second semester, all! This week’s featured story is an amazing new online resource for curators (and educators, and lay-folk) interested in both art and history. The V&A Museum will publish its Nazi index of Degenerate Art as a free online resource. 

Unpacking Admission by Donation

Unpacking Admission by Donation

by columnist Tegan Kehoe

You’ve met the rude tourists who come to Boston. Sure, there are good tourists, too, but every city has its own magnets for the bad. These tourists are the ones who think they’re clever by saying, “Pahk ya cah in Hahvahd yahd!” to anyone they meet. They also say, “But it’s the Freedom Trail, shouldn’t all the museums be free?” Usually, the people who say this can comfortably afford the price of museum admission for their family, but that doesn’t mean everyone can.

So what do we do? Library passes, free days, and coupons are great, but each of them has limits. As graduate students, most of us are familiar with the fact that there’s often a huge gray area between “I can’t afford that” and “I’ll pay any price as long as I am confident I’ll get my money’s worth,” but museums often see their potential visitors as falling into one category or the other – it’s the free admission model or the market-value model. The “suggested donation” or “pay as you will” model of admissions has a lot of advantages, when it works the way it’s intended. I have some personal experience with this model, as I used to work at the front desk of a museum with a suggested donation. The front desk was the museum’s general information desk, staffed by museum educators when we weren’t on the floor, but a big part of our job was welcoming everyone as they arrived, counting them, and informing them that our suggested donation was $5. This was part of the museum’s strategy to ensure that donations stayed high. It was clear to me that a lot of visitors understood the model, but many — perhaps the majority — didn’t. I spoke with one couple who were very apologetic for not donating, to the point of shrinking away from me as we talked. “I would if I could,” the woman said, “But I actually can’t.” I remember responding, “That’s okay, that’s why it’s a donation and not mandatory!” but wishing there was a better way to make her feel comfortable.

Continue reading Unpacking Admission by Donation

Propose a conference session at NEMA!

Propose a conference session at NEMA!

In 2014, NEMA’s annual conference will be held here in Boston, Cambridge. Submit your proposal for a session by February 3 (one month from today!) The theme for this November is “Picture of Health: Museums, Wellness & Healthy Communities,” celebrating the role museums play in community 

Keeping Things Real, Keeping Your Ideals

Keeping Things Real, Keeping Your Ideals

by columnist Tegan Kehoe I recently read an older article in The Journal of Museum Education, Partnerships: Hype and Reality (Amy Jared, Winter 1994), that had some thought-provoking things to say on museums engaging with their communities. The author pushed back on the idea that museums’ greatest 

Rethinking the “Remaking” of Museums

Rethinking the “Remaking” of Museums

by columnist Cira Brown
A couple of weeks ago I attended the 41st Annual Museum Computer Network Conference in Montreal, Quebec. A strange name, perhaps, but the organization has been in existence way before personal computers… even before the moonlanding! I was very excited to attend, especially since everything was museum related! It was 5 days of nonstop technology show ‘n’ tell, from both museum staff members and designers and developers from around the world. While I managed to avoid [meta] museum fatigue, it was still a whirlwind experience of learning about countless technological strategies, digital toolsets, education and evaluation frameworks, devices and experiential design.
Museum practice goes hand in hand with The Next Big Thing, and practitioners require an ever-expanding set of skills, many in the technological domain. Sure, we could say that museum people are simply a bunch of nerds, but I’d like to think we’re past branding “new media” as “geek out”-worthy. In fact, while it gets the general point across, I feel the term “new media” has become increasingly vague and meaningless. I feel we’re reaching an inflection point where the media isn’t the predominant message – it’s a means of interpreting and distributing content and engaging with an audience. Effectiveness should trump novelty, and it finally appears to be doing so. Having a dedicated museum app or a touchscreen display in the gallery is wonderful, but these devices need to be held to the same educational litmus tests as their analog counterparts. It is the museum’s role to employ all types of media – “new” and “old” – to meet their educational goals.
I found this perspective to be common among those at the MCN conference. The theme of the this year’s conference was, fittingly, Re:Making the Museum, as technology is often cited as the harbinger of change in this field (though when was the last time you saw a museum conference that didn’t implicitly reference change?). However, I think a better summation would have been The Museum Remade (Re:Made?), as I was struck the amount of projects that were not only completed, but accompanied by extensive evaluation and usability data. Surprisingly few proofs of concept or proposals were presented, a shift from conferences held as little as three to four years ago. While there was obviously a sample bias in the population in attendance, I was nonetheless impressed by the apparent degree to which technological initiatives were valued by their host institutions – not only in sponsoring them, but extending their usage into a long-term plan incorporating continued collaboration and evaluation. This investment and valuation of technology in the museum space is essential for its effectiveness. In my next column, I’ll be reviewing one of these “remade” museums, or rather, exhibitions: the newly-opened Hall of Human Life at the Museum of Science here in Boston.