Research

My research interests lie at the intersection of three areas:

1. communications and branding;
2. process and quality management; and
3. international organizations.

My current research focuses on branding in international organizations, and particularly those institutions that are part of the United Nations system.

My previous research includes studies on

• a social media workflow in international organizations, based on a case study with the United Nations’ communications department (2013–2014), and
• process management in creative industries (2007).