Manager of Public Engagement
Solomon R. Guggenheim Foundation
Supervisory Responsibilities:
The Manager of Public Engagement will provide mentorship and supervise the Public Engagement Associate.
Key Responsibilities:
Educator Trainings – Intergenerational Learning
– With dedicated Associate, sustain excellence and act as Master Teacher in gallery teaching through monthly and seasonal training sessions.
– Work collaboratively with Associate, educators, and education program staff to continuously update interpretive ideas and inquiry based teaching strategies around the permanent collection, building architecture, special exhibitions, and Guggenheim history including network affiliates.
– Develop and administer a process for on-going assessment and evaluation of teaching performance; review tour scripts as needed, observe tours, and provide comprehensive feedback for adult educators.
– Document tours/programs including program statistics.
– Collaborate across education department program audiences (i.e. schools, families, seniors, general museum visitors) to develop, deepen, and share best practices in teaching excellence and program innovation, in particular in the integration of current artistic practice into professional development
Tours
– Working with Visitor Services and dedicated Program Associate, oversee management of the daily Public Tours (Art in the Round) and Group Sales Private Tours program including above training plus scheduling, marketing, recruiting, and assessment.
– Provide innovation in engagement strategies for international visitors including needs across multiple abilities as well as diverse experience in art.
Gallery Guides
In addition to the above training needs, work interdepartmentally with Security and Visitor Services to provide education leadership and advocacy for the Gallery Guide program, a Guggenheim signature public engagement initiative.
Regular responsibilities include:
– co-interview applicants
– co-train incoming Guides with Head of Security, Security Managers, Associate, Senior Guides
– attend interdepartmental planning meetings
– initiate/implement new policies
– work with Development to sustain program support and fundraising as needed
– work with Education Media Manager, Digital Media and Interactive to publish blog essay in visitor interactions
Universal Access
– Act as education department representative with Security, Facilities, Legal, and Visitor Services on Museum accessibility issues.
– With the Associate, design, attend and provide education content for Mind’s Eye programs.
– Provide or advise on-going access training for educators as needed; as needed and able provide/schedule/contract Access training for Visitor Services and Security staff.
– Work with the Digital Media department to create and/or hire/supervise a writer for verbal descriptions for Guggenheim APP (iPhone and iPad versions).
– Work with Associate and Digital Media in the production of American Sign Language tours for Guggenheim APP (iPad version – initial phase in process).
– Provide meaningful focused programs primarily for adult access audiences including content for digital media and web platforms.
– Represent the Guggenheim as part of Museum Access Consortium and at other professional conference settings, budget permitting.
– Supervise Associate in the scheduling of ASL interpretation of “specialty” exhibition related tours (i.e. Curators and Conservators Eye Tours).
– Create and work with Associate in the distribution of outreach materials for museum access programs to list of external community based collaborators.
Education Department/Museum/Other
– Assist Education Directors with department administration including budgets, grant- writing, marketing/publicity, audio guide script review and other interdepartmental tasks as needed.
– Submit tour and access program information for tri-yearly education marketing brochure
– Global projects as needed
Qualifications and Requirements:
– MA in curatorial studies, art history, studio art, museum studies or related field; Ph.D. level work highly desirable in modern and contemporary art
– Minimum 4 years visual arts management with adult teaching
– Excellent verbal, written, interpersonal communication, and public speaking skills
– Knowledge of computer databases and MS Office
– Proficiency in more than one language desirable
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