Full-time position reporting to the Communications Officer. This person will be responsible for supervising, scheduling, and training visitor services staff at admissions desks throughout the museum. Will also work with all departments to manage and ensure an excellent visitor experience.
Qualifications: Some post-secondary school education, 2-3 years customer service, including employee scheduling. Computer skills including data entry and flexibility concerning work schedule to accommodate some evenings, weekends and holidays. Also requires outstanding communication and phone skills. Must be highly motivated, able to work as part of a team, possess excellent organizational skills and tact, and be able to work with diverse groups including supporters, the general public, vendors, and staff.