The Columbus Museum of Art is seeking a full-time Docent Programs
Coordinator. This position will oversee the daily operations of CMA’s
docent program, including tour scheduling and coordination as well as
ongoing continuing education. The Coordinator will model best practices in
tour facilitation and develop strong working relationships with docents and
docent program partners with the goal of sustaining and growing a
high-quality, visitor-centered docent program.
Docent Program Duties and Responsibilities:
* Works with Assistant Director of Education and Docent Chairperson
to implement goals and outcomes of docent program.
* Schedules and administers docent continuing education (both
weekday and evening/weekend sessions), including scheduling and selection of
guest speakers. May teach some sessions.
* Works with Assistant Director of Education and Docent Leadership
to maintain and improve quality of tours through implementing reflective
practices and effective evaluation systems.
* Develops docent study materials and online resources; provides
assistance and information to the museum docents about collections and
* May coordinate recruitment of new docents as needed, including
preparing applications, advertising for candidates, hosting open houses, and
interviewing candidates with Docent Leadership.
* Responds to individual docent requests and inquiries.
* Acts as staff liaison to Docent Committee:
o Attends quarterly Docent Committee meetings,
o Reviews annual docent intent and comment forms,
o Acts as liaison between staff and active docents,
o Implements and enforces Docent Policies,
o Contributes to and approves final copy for docent newsletter; prepares
summer docent newsletter with pertinent fall information.
Tours and Facilitated Programs Responsibilities:
* Works with Assistant Director of Education to implement agenda for
programs and learning outcomes for schools and students.
* Administers various tour programs that docents facilitate for K-12
audiences and adults and models best practices in tour facilitation.
* Oversees annual production and distribution of Teacher Resource
Brochure and strategic audience development in conjunction with Assistant
Director of Education.
* Collaborates with appropriate staff to develop and present Art
Teaches E-Newsletter and educational websites.
* Maintains and develops relationships with external partners and
* Interviews and manages interns as needed.
* Assists with other programming as needed, including school and
teacher programs. May assist with teacher professional development and
communicate with educator and teacher groups.
* Keeps docent files up to date; records participation in
specialized groups and leadership roles; compiles yearly docent roster.
* Provides computer, clerical, and accounting support to the docent
* Ensures adequate coverage of all docent tours by monitoring tours
online, recruiting through email and individuals if necessary.
* Manages all components of tour scheduling process in conjunction
with Call Center Operator; works with Education Coordinator to assure all
paperwork, billing, budgeting and scheduling is being implemented properly.
* Works with Administration to secure funding and marketing for
programs and materials.
In addition to specific program and administrative responsibilities, the
Docent Programs Coordinator must:
* Support and advance the Museum’s mission, vision and values;
* Support the Museum’s strategic plan, annual priorities, and
* Support the Education Department and Center for Creativity’s
vision, principles, and practices.
Requirements: Master’s degree in education, art history or related field;
Strong candidates with a Bachelor’s degree will be considered. Experience
working in art education and with volunteers. Demonstrated planning and
organizational, programming and teaching skills required. Excellent verbal
and written communication skills. Must display poise, diplomacy, positive
attitude and enthusiasm. Must be able to collaborate, advise, supervise and
motivate staff and volunteers. Must be able to accommodate a flexible work
schedule including evening and weekend hours.
How to Apply: E-mail a cover letter, resume, and list of three professional
references (name, title, address, e-mail (if available), and telephone) to
firstname.lastname@example.org<mailto:email@example.com> or submit in writing
to Human Resources, Columbus Museum of Art, 480 E. Broad Street, Columbus,
The Docent Programs Coordinator is an entry-level educator position. CMA
offers a competitive benefits package including health insurance, dental,
vision, life/AD&D, Short-Term Disability, Long-Term Disability, and a
generous Paid Time Off program.
Due to the anticipated number of applicants, CMA will directly contact only
those applicants being considered for interview. No telephone calls,
please. Deadline to apply: August 23, 2013.