Reporting to the Assistant Director, Partnerships & Public Programs,
the Public Programs Coordinator will help schedule, organize, and
implement programs and events that reflect the 9/11 Memorial
Museum’s educational mission, enhance the visitor experience, and
facilitate the general public’s understanding of the Museum’s
collections and exhibitions. The Public Programs Coordinator will assist
the Assistant Director, Partnerships & Public Programs, and the Vice
President for Education & Public Programs in the development of new
programs and outreach strategies.
This position also collaborates with other Museum departments on
programming initiatives involving Museum staff members as speakers
or presenters as part of select public programs.
This position is responsible for the administrative implementation of the
public programming schedule, including communication, program staff
and calendar assessment, as well as some clerical duties. This is a
flexible position and will require some evening and weekend work.
Public programming:
 Work closely with the Assistant Director of Partnerships & Public
Programs to develop and implement a comprehensive initial and
ongoing public programming schedule.
 Coordinate all elements required to produce public programs
(including lectures, panel discussions, gallery talks and symposia,
film screenings and performances) and receptions and events.
 Facilitate all speaker, artist, and staff arrangements and confirm
facility logistics (working in cooperation with other departments, 2
as required, including the Operations and Development
departments) and other internal assets necessary for the success
of the public programs and special events presented at the 9/11
Memorial Museum or other events presented in collaboration with
other organizations at their venues.
 Help develop and maintain workflow and tracking system that
facilitates outreach efforts associated with future programs and
 Under the guidance of the Assistant Director, Partnerships &
Public Programs, identify public programming opportunities and
assist in drafting necessary license, appearance, or partner
agreements for these relationships, working in consultation with
the Legal department.
 Attend public programming events as a representative of the 9/11
Memorial Museum to provide oversight and evaluate
programmatic offerings.
 Work closely with the Assistant Director for Partnerships & Public
Programs to ensure that all content featured as part of the 9/11
Memorial Museum’s schedule has the requisite licenses and has
been vetted and approved by the Legal department and all other
appropriate staff.
 Assist in building audiences for public programs by working
cooperatively with other colleagues in the Education, External
Affairs/Marketing and Communications departments
 Contribute to the development and implementation of evaluative
tools to measure, interpret, and analyze the outcomes of public
programming efforts relative to strategic goals.
 Occasionally attend relevant public programs sponsored by local
organizations and other partnership program events as a
representative of the 9/11 Memorial Museum.
Administrative Responsibilities:
 Accurately update budgets and ensure that all check requests
and purchase orders related to those budgets are in compliance
with the procurement guidelines.
 Track program attendance and demographics, and maintain upto-date informational files on all programs
 Use computerized scheduling program.
 Other duties as assigned.

 College degree or equivalent required
 At least three (3) years of relevant experience in a museum
environment preferably with some experience coordinating and
implementing a diverse range of public programs or events.
 Strong financial management skills and the ability to work with
close attention to detail and maintain confidentiality.
 Self-starter, takes initiative and works well independently.
 Passion for achieving excellence and broad audience
 Ability to assess priorities and work well under pressure; excellent
time management, problem solving, and analytical skills.
 Excellent written and oral communication skills.
 Demonstrated ability to work professionally, represent the
Museum with a high level of integrity and professionalism, adhere
to Museum policies and support management decisions in a
positive, professional manner.
 Highly organized; able to organize details of a dense public
programming slate.
 Able to interact professionally and appropriately with staff,
volunteers, and the public.
 Ability to organize and facilitate meetings.
 Command of a second language preferred.
 Able to work some weekends and evenings as needed.
 Working knowledge of Microsoft Office, Adobe Acrobat, Outlook
calendaring, and relevant database software.
 Able to prioritize continually shifting tasks; reliable and able to
follow tasks through to completion in a timely manner.
 Ability to accept guidance, direction, and supervision; able to
give feedback and share ideas appropriately and professionally.
 Must adhere to a policy of strict confidentiality in terms of
information regarding 9/11 victims, bid documents, security and
life safety incidents, and labor relations.
General Information:
 This is a full-time position.
 Schedule involves a five-day work week and some additional
weekends as needed.
 Schedule will require a combination of early morning and late
evening hours as well as some holidays.
 We offer a competitive salary and full benefits package.4
 Include job title in the email subject field.
 State the location where the job posting was seen.
 Send cover letter and resume by 10/9/13 to
 Please visit our website at www.911memorial.org
The National September 11 Memorial and Museum at the World Trade
Center Foundation, Inc. is committed to workforce diversity. EEO.