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Director of Visitor Learning [Isabella Stewart Gardner Museum]

Posted by Tegan Kehoe on August 3, 1974 in job announcements |

Applications due September 25, 2014.

Responsible for all programs and resources that help visitors of all ages, both individuals and groups, learn about and enjoy the Museum’s collection and exhibitions. A skilled educator who enjoys working with diverse audiences, the Director of Visitor Learning trains adjunct staff and volunteers to interact with the public in the collection and special exhibitions; works closely with Visitor Services and Security staff to ensure quality experiences for all visitors; and helps develop courses, interpretive materials, and digital resources for the public.

Responsibilities
Maintaining effective Museum Teacher and Information Desk Volunteer programs
• Oversee recruitment, training, management, recognition and ongoing assessment of museum teachers and volunteers
• Maintain high morale and low attrition rate among both groups through a robust enrichment program

Act as a role model for interactive teaching
• Provide training and leadership to museum teachers and volunteers that emphasizes learner-centered, inquiry based, interactive teaching modeled on the Visual Thinking Strategies (VTS) approach
• Experiment with innovative interactive teaching strategies
• Work with school and community programs staff to help shape effective teaching experiences for these audiences

Create new ways for visitors to engage in learning and enjoyment onsite and online
• Assess the Museum’s niche in the greater Boston adult education market and create programs and resources designed to attract new audiences
• Participate in the development of interpretive materials, both on-site and online
• Monitor, assess, and expand the Museum’s free tours and talks to promote engaging experiences in the galleries and special exhibitions
• Work collaboratively to implement visitor studies to assess the effectiveness of current programming and to inform new offerings

Expand the Museum’s tour program
• Supervise the Tour Manager who is responsible for booking, scheduling and processing of all student, adult and senior tours
• Develop and implement new tour topics and themes to reach strategically targeted audiences
• Collaborate with the Marketing department on tour marketing strategies to diversify audiences and grow tour revenue

Qualifications:
• MA in museum education or art history
• 3-5 years experience managing a museum docent program
• Extensive museum teaching and/or teacher training experience
• Strong interactive teaching skills and knowledge of VTS theory
• Strong organizational and leadership skills
• Strong communication, customer service/public relations skills
• Strong interpersonal and team building skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
How To Apply:
Join our dedicated, talented team of employees, interns and volunteers, who are passionate about the work they do to support the Museum’s mission. To apply for this position, please use our online application, this is our preferred application method: https://isgm.applicantpro.com/jobs/124381.html. Both a cover letter and resume are required.

The Gardner Museum is committed to affording equal opportunities to qualified individuals regardless of race, color, religion, national origin, sex, age, disabilities, marital status or sexual orientation. Candidates of color are strongly encouraged to apply. The Museum is proud to embrace the goals of Commonwealth Compact (http://www.umb.edu/commonwealth_compact/about) and pledges to measure its progress toward those goals over time, using the Commonwealth Compact benchmarks.

We receive many resumes and kindly request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.

Apply by:
September 25, 2014

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