Apply by:
November 30, 2014

The Visitor Services Shift Leader will coordinate the daily activities of the Visitor Services Representatives on a daily basis in order to ensure the smooth operation of the Museum’s box office, ticketed venues and public areas, as well as the satisfaction of visitor needs and requests. This position represents department, division, and Museum, in compliance with policies and procedures, to maintain the integrity of the organization and to ensure good will with internal and external customers.
RESPONSIBILITIES:

  • Provide service for 20,000 – 50,000 guests per week depending on the season.
  • Schedule staff for all positions per day, 363 days per year
  • Coordinate activities of 20-50 employees on a given day
  • Protect and prepare reports on daily receipts

AVAILABLE SHIFT:

Regular Full Time (34.75 hrs/wk)

Thursdays 8:15am-6:00pm
Fridays 3:00pm-11:00pm
Saturdays 8:15am-5:15pm
Sundays 8:15am-6:15pm

Hours vary during the summer and on Massachusetts school vacation weeks.
REPORTS TO:

Manager, Visitor Services
MINIMUM QUALIFICATIONS:

  • High School Diploma or equivalent.
  • More than one year of customer service experience

STARTING SALARY:

Non-Exempt (Hourly). Commensurate with experience.
BENEFITS:

Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, 15 vacation days, 12 holidays, 5-10 sick days, medical and dental insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!

 

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://mos.applicantpro.com/jobs/149181-29461.html

Qualifications:
See job description
How To Apply:
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://mos.applicantpro.com/jobs/149181-29461.html