Margaret Richards GBA student spotlight

Margaret Richardson

Hello! My name is Margaret and I’m the Chief of Staff at a media platform for the global development community. Before this program I spent some time in politics, lived briefly in Jordan, earned my BA in Government from and played field hockey for Smith College.

What drew you to the Global Business Administration program?

The GBA program combines fundamental business skills and knowledge with international policy and politics. In my opinion, this is where the magic happens: at the intersection of business, international policy, and development. Now more than ever, we see how interconnected our world is and if you are someone who hopes to have a positive impact on the world, the GBA program gives the practical tools and theoretical knowledge needed to figure out where you fit into the changing global landscape of sustainable impact.

What is one course that you have taken thus far in the GBA program that has been instrumental in helping you to achieve your current professional goals?

I do not have a background in finance, so Corporate Finance was a class in which I struggled. However, it was also one of the most rewarding classes and within the first two weeks, it began to transform the way I read the news and ask questions of my clients. I want to understand everything there is to know about the way different sectors of my industry operate and Corporate Finance was fundamental to that understanding. The professor also did a great job of reminding me to be creative in my thinking and lean into having a sense of humor in the heat of the moment – two lessons every professional needs to be reminded of throughout their career.

Is there a topic that you have learned about at Fletcher that has particularly resonated with you and if so, why?

In our strategy class we discussed Patagonia and whether businesses can create sustainable change in an industry while also making a profit. This is something I think a lot about, but the way my classmates interacted with the topic – some cynical about marketing strategies, some truly passionate about the potential of social enterprises to create sustainable change – was fascinating. Their perspectives helped me to further develop my own analysis and figure out what questions I needed to ask next. It demonstrated to me, once again, the power of being in a classroom with people from all over the world and how important diversity is to developing my own views and beliefs.

Seeing as the program is mostly online, do you have any advice on how to best foster relationships and increase collaboration with fellow students and faculty?

Start with study groups. Reach out to your classmates and ask if they want to study with you and as you study together, do what you would normally do – talk about work, your home life, what’s going on with your friends and family…etc. It is important to spend a little extra time just chatting the way you would before or after an in-person class. Creating group chats and using them for more than just school is also important – it allows you to develop friendships outside of the classroom. Many of us work full time, so there is a tendency to treat these chats and calls as if they are work calls at the beginning but try not to do this. Bring your full self to the table, including whatever is happening in your life – work, family, and friends – and you’ll find you’re able to foster deeper connections with classmates, even if it is online. It takes some extra effort, but if you put yourself out there, you will find the people you really click with and you will make lasting relationships.

Do you have a quote, saying, or personal mantra that has been helpful along your professional (or personal!) journey?

The wisest man I know, my father, always used to say, “an injured rescuer does the victim no good.” He heard it once in a first aid course from a woman named Jan Brinkman and it became one of the many mantras in our household. Like a lot of his sayings, this one had multiple meanings and is useful in many contexts. For a long time, I took it to mean you need to take care of yourself because if you do not, you cannot care for others. This is true, but more recently, it has meant to me that in order to make a difference, you must be really solid in your principles, what you are trying to do and why you are trying to do it. Only then can you make the difference or impact you’re hoping to make. It reminds me to invest in my principles and pursue knowledge passionately and by doing so, to be confident in the impact I can have in the larger global context as a student and as the Chief of Staff of a social enterprise.

Bronce Perez Matos Photo

Bronce Perez Matos

My name is Bronce Perez Matos and I have over a decade of experience in the public sector. I began my career after graduating with a bachelor’s degree in political science from CUNY Hunter College in the Public Advocate’s Office for the City of New York. I also received a Master’s in Public Administration from CUNY Baruch while working. I began my career in state government under Governor Andrew Cuomo where I held positions with the Secretary of State of New York, the Division of Consumer Protection within the Department of State, and the New York Justice Center. I am currently doing intergovernmental and legislative affairs for the Office for People with Developmental Disabilities.

What drew you to the Global Business Administration program?

Given my experience in state government operations, I want to grow and expand my career into the private sector and internationally. The GBA program’s flexibility is perfect for my situation as a full-time public servant. In addition, the reputation of The Fletcher School globally attracted me to the program.

What are your short-term and long-term career goals?

My short-term career goal is to continue serving the State of New York. My long-term career goals include a pivot to the private sector in the green economy or aerospace firms (such as Boeing or Lockheed) doing planning, strategy, or legislative affairs. I am also considering moving my public service experience internationally to an NGO or other governmental entity.

Is there a topic that you have learned about at Fletcher that has particularly resonated with you?

During International Business and Strategy, the Patagonia case study resonated with me, particularly the company’s sustainability model. Throughout the term, I continued to investigate sustainability issues with my group, and I chose to make Beyond Meat the topic of the final project. The issue of food sustainability even led me to explore veganism and dramatically reduce the amount of meat I consume.

Tell us about your fellow GBA students. What are one or two things that you have been able to learn from them during your time together?

All my peers have me taught me a lot both in and outside of the classroom because we all have such diverse backgrounds and experiences. However, the biggest lesson I think we all are learning is that it is important to actively listen and engage with our classmates. The focus on group projects in many of the GBA courses, gives students the challenge of collaborating virtually, but also allows one to learn from people with different expertise as we all bring something to the table to share with one another.

You must start each day (for the rest of your life!) listening to the same song. Which song do you choose?

I am a big fan of metal music. The song I would choose is “In Due Time” by Killswitch Engage because it is motivational for me. The song is about overcoming obstacles and remembering that “all that we suffer through leads to determination.” Globally, we are all facing challenging times, but I believe we will emerge more determined than ever. It is also a great a piece of music as it is melodic yet fast paced and aggressive, with a positive message.

Kedar Kurpad

Kedar Kurpad

I am a freelancer and digital nomad currently helping small businesses in Latin America achieve their marketing, project management, creative and digital priorities. Before becoming a GBA student and freelancer, I served as a product manager, project manager, consultant, and business systems analyst in organizations spanning many different regions, industries, and sizes. I worked with public sector stakeholders in the State of Oregon, remote app development teams in Chennai and Yerevan, and engineering firms in Hong Kong and Dongguan.

What drew you to the Global Business Administration program?

Though I spent the past several years managing projects and products in the private sector, I hold a B.A. in International Relations from Tufts University and have been looking for a way to leverage my professional skills to address some of the world’s biggest challenges today – especially regarding climate and decarbonization, digital privacy and transparency, and making government services more accessible to citizens around the world. The GBA’s interdisciplinary and international focus allow me to investigate these different subject areas while also developing core competencies in the professional arena.

What are your short-term and long-term career goals?

I am spending the next couple of years working in myriad capacities with small businesses around the world. In doing so, I hope to become a well-rounded and agile professional, while also developing cultural awareness in emerging markets and innovative regions worldwide.

What skills you’re looking to develop during your time at Fletcher?

I am particularly interested in developing my quantitative and analytical skills during my time at Fletcher. Coursework in Corporate Finance and Data Analytics will help me to support projects and proposals with robust projections based on empirical evidence. Furthermore, I am also interested in achieving subject-matter expertise in the energy/climate and tech/data domains, so that I can serve effectively in these fields after finishing up at Fletcher.

Seeing as the program is mostly online, do you have any advice on how to best foster relationships and increase collaboration with fellow students and faculty?

I have found it useful to stay in communication with my classmates through WhatsApp groups and email threads. Creating these channels of communication that exist outside of the confines of weekly class sessions have allowed me to not only stay on task, but to also maintain connections with others in the program.

What was one of your favorite international experiences?

One of my favorite (and most challenging) international experiences was when I was serving as a Fulbright grantee at a public school in Bochum, Germany. I was invited to teach a music class, and though I expected that the working language for the class would be in English (like all of my other scheduled lessons), the class of 5th and 6th graders expected me to teach in German. The co-teacher encouraged me to try, and I ended up teaching a music class in German for the whole term – learning lots of new vocabulary along the way!

Tiara Durham

Tiara Durham

[Graduated May 2021]

Hello! I am Tiara Durham, a student in the Global Business Administration (GBA) graduate program. Before my admittance to The Fletcher School, as Product Director for a large global pharmaceutical company, I spearheaded commercialization pilots for a new sensor connected respiratory medicine and mobile platform. I have extensive experience as a marketing strategy executive, having held multi-disciplinary commercial roles in Fortune 100 global healthcare companies. I completed Post-Baccalaureate studies with a concentration in marketing at The Wharton School and received my Bachelor of Arts in Political Science from Winthrop University.

I also receive daily lessons from my daughter on how to live each moment with the zeal and inquisitiveness of a five-year-old. I reside in the Philadelphia suburbs with my family, where I enjoy old home renovation projects and experimenting with smoothie, juicing, and kombucha recipes.

What drew you to the Global Business Administration program?

I knew the GBA program was an excellent fit for me because of 1) the quality of education and reputation of The Fletcher School, 2) the global aspects of the program align to my personal and professional goals, and 3) the flexibility of being in an academic program that logistically fits my lifestyle.

Tell us about what you are gaining from the GBA program.

I want to master the go/no-go business decision and successfully grow products that create value for the world. Three courses have been instrumental in helping me retool, stretch my thinking, and quickly apply concepts to business problems. International Strategy and Innovation, Decision Analysis for Business, and Corporate Finance help to flip problems on their head and create a four-dimensional perspective.

Is there a topic that you have learned about at Fletcher that has particularly resonated with you?

Topics such as global economic politics and international macroeconomics help contextualize the current global economy. These topics also raise provocative questions regarding the financial decisions that got us here.

You must start each day (for the rest of your life!) listening to the same song. Which song do you choose?

Rock and Roll Part 2, B Side, Gary Glitter. If I have to wake up to this song, every day for the rest of my life, it has to 1) make me want to dance, 2) won’t slow me down, and 3) whether I feel like it or not – will encourage me to poke out my chest, strut like a Jumbo and say, “I got this!”

JD Kristenson

JD Kristenson

[Graduated May 2021]

I am JD Kristenson, a surface warfare officer in the United States Navy. Most of my career has been serving in ships in the Navy. Ashore, I studied for a Masters in International Development in Tsinghua University (Beijing, China) as an Olmsted Scholar and am currently a Special Assistant for the Supreme Allied Commander of NATO in Belgium.

What drew you to the Global Business Administration program?

Top-tier academic programs have largely been slow to move into online education, and it is especially difficult to find a globally-mediated program with the tremendous academic reputation of Tufts. Fletcher has demonstrated that they are committed to delivering the same—or better—educational experience to that of students on campus.

Thus far, what has been a particularly rewarding experience in your professional career?

I had the privilege of commanding a coastal minesweeping vessel, USS CHAMPION (MCM 4). During my time in command of CHAMPION, I was wholly and inescapably responsible for everything that happened or failed to happen on my ship and with my crew. I loved the crew, the mission, and the total accountability of being a ship Captain. During my time in command, CHAMPION distinguished herself as the most-awarded ship in the Navy of any class. I remain deeply proud of what we accomplished as a team.

What skills are you looking to develop during your time at Fletcher?

I have spent much of my career refining my instincts and intuition, but I am looking to increase the analytical rigor of my decision making. One needs to make the right choice, but in order to sustain success, one also needs to be able to communicate the reasons for those decisions up, down, and laterally within the organization. Being able to employ powerful and proven models is helpful to communicate the reason behind decisions and, crucially, help expose any potentially dangerous errors in critical thinking.

Can you recall a class discussion that really changed your mind on a topic?

Yes—the concept of inequality in Dr. Drezner’s course. As the recipient of all sorts of privilege (white, male, American, and otherwise) I had completely missed the point of why persistent inequality can be so noxious. It is not really that people’s starting points are different that is crucial. Nor is the fact that the outcome of any game results in “winners” and “losers.” Such is life. It is when the winner of each round gets to rewrite the rules for the next round that inequality shifts from relatively benign variance to a truly pernicious malignancy. This really opened my eyes to what it means to when an unfair playing field develops over generations.

Seeing as the program is mostly online, do you have any advice on how to best foster relationships and increase collaboration with fellow students and faculty?

Yes. Make a point to participate in the optional, student-led study groups. Resist the temptation to self-organize into the same study groups from class to class. If you worked well with someone last semester, you likely already have a Fletcher friend for life. Seek out classmates that you have not yet organically coming into close contact with and you will both be better for it. Making the effort to help the class(es) that come behind you will effectively double or triple your professional network. Your friend from the next cohort may not have the answer you are looking for, but there is a good chance they someone who they know in their class will.

What is your biggest passion?

I have lived and visited spectacular places on every settled continent. I have hiked the Great Wall of China, rode a camel at the Pyramids of Giza, climbed Mount Kilimanjaro, and bowed my head at the great churches of Europe –my ‘bucket list’ is pretty short. But the greatest honor of my professional life is to lead Sailors at sea, to be measured against the highest ideals of command at sea; there is nothing like it.

What was one of your favorite international experiences?

I took a djembe lesson on the beaches of Zanzibar (in Swahili). Music, travel, the ocean, foreign language—that one hour probably had more of the things that I enjoy packed into it than any other experience I can remember.

It’s 8:00 PM on a Sunday evening. How do you spend the remaining hours of the weekend?

What hours left? 8:00 PM on a Sunday–I am already thinking, “how soon can I go to be and have a reasonable chance of sleeping all the way through until I get up at 5:00 AM on Monday?”

You must start each day (for the rest of your life!) listening to the same song. Which song do you choose and why?

“Simple Man” by Lynyrd Skynyrd (Shinedown version)

This is the song that inspired me to learn the ukulele and guitar. Great instrumental arrangement, but absolutely brilliant lyrical performance. There is so much wisdom and feeling in this song that I literally never get tired of hearing it and probably never will.