Description:

Title: Museum Store Manager and Buyer
Department: Museum Store
Reports to: Chief Financial Officer
Type of Position: Full-time, salaried/exempt
Regular schedule will include at least one weekend day

Scope of Position
The goals of the Isabella Stewart Gardner Museum’s store, Gift at the Gardner, are to generate profitable revenues while extending the visitor experience to the Museum through access to products and materials that celebrate craftsmanship, value, and the five programming cornerstones and mission of the Isabella Stewart Gardner Museum. In addition, the Museum seeks to establish the store as a premier shopping destination in Boston dedicated to growing and nurturing a customer base drawn from a much broader demographic profile than that of the typical museum visitor.

The Museum Store Manager is responsible for the operation of the museum store, including purchasing, product development, e-commerce initiatives, inventory control, and staff hiring and supervision. The ideal candidate will have excellent business acumen combined with a strong visual sense.

Responsibilities
• Responsible for developing store purchasing and pricing strategy to achieve sales goals
• In coordination with Inventory and Web Associate, oversee and monitor inventories
• Manage all phases of store operations including the production and adherence to budgets, development of sales plans, and development and enforcement of store policies
• Work with manufacturers, designers, internal staff and outside vendors to develop products that reflect the Museum’s unique aesthetic and are suitable for retail, catalog sales and licensing
• Hire, train and supervise sales staff; oversee customer service activities, ensuring productivity and a level of customer service reflective of the Museum’s commitment to excellence
• Create and maintain an intimate and welcoming appearance of the store along with an overall appearance and display strategy that is unique to the Gardner Museum
• Collaborate with Museum curators to establish products that align with the Museum’s programs and events
• Work with Inventory and Web Associate to establish an active Museum Store web presence that coordinates with and complements the on-site sales activities

Qualifications:

• At least 5 years prior experience in retail store management and product development
• Energetic self-starter who is willing to work hands-on; ability to handle multiple responsibilities and demands with high level of decorum and patience
• Outstanding communication and interpersonal skills necessary for working with a number of constituents including museum staff, trustees, vendors, corporate clients and general public
• Experience with Microsoft Excel, point-of-sale (POS) software and preferably e-commerce systems
• Bachelor’s degree required
• Frequent standing, bending and lifting
How To Apply:
To Apply
Join our dedicated, talented team of employees, interns and volunteers, who are passionate about the work they do to support the Museum’s mission. To apply for this position, please use our online application’this is our preferred application method:https://isgm.applicantpro.com/jobs/167825.html. Both a cover letter and resume are required.

The Gardner Museum is committed to affording equal opportunities to qualified individuals regardless of race, color, religion, national origin, sex, age, disabilities, marital status or sexual orientation. Candidates of color are strongly encouraged to apply. The Museum is proud to embrace the goals of Commonwealth Compact (http://www.umb.edu/commonwealth_compact/about) and pledges to measure its progress toward those goals over time, using the Commonwealth Compact benchmarks.

We receive many resumes and kindly request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.

Apply by:
January 27, 2015