The Concord Museum is seeking an enthusiastic and responsible individual to work at the front desk of the Concord Museum on our team of Head Guides. Head Guides run the daily operation of the Museum including selling tickets, running the cash register, managing Museum Guides, opening and closing the building, monitoring general security, and greeting visitors with a warm and welcoming presence. Head Guides are also responsible for staffing periodic evening and weekend rentals and events. The Head Guide will oversee caterers, help with set-up and break down, and lock up at the end of events. Qualifications: The head guide must have excellent communication skills and exceptional customer service skills. Experience working with people in a customer service setting is crucial.  An interest in history and museums is important as the head guide is the first encounter visitors have with the Concord Museum. Strong computer skills are necessary to run the POS system as is the ability to multitask. The Museum is looking for someone who wants to work in a team environment with a dedicated, friendly, and knowledgeable staff. Hours vary per week, 9 to 30 hours, $10.25/hour and evening event shifts are $12/hour. A flexible schedule including weekday, weekend, and evening work is required. High school diploma or equivalent required. How To Apply: Send a resume and cover letter to the Director of Education at cm1@concordmuseum.org. EOE. Apply by: April 09, 2015 About this Organization: Founded in 1886, the Concord Museum has one of the most distinguished collections of Americana in the country, widely emulated education programs and an active changing exhibition program. The Museum educates visitors of all ages about the history of Concord and its continuing influence on American political, literary and cultural life. Renowned as site of one of the first battles of the American Revolution and the home of great American writers and thinkers, including Emerson and Thoreau, Concord has long been a popular destination. The Museum is a center for cultural enjoyment for the region and a gateway to the town of Concord for visitors from around the world. The collection of over 30,000 objects includes exceptionally well-documented furniture, clocks, silver, ceramics, textiles and other artifacts. Accredited by AAM since 1973, the Museum is open 362 days a year and is located 20 miles from Boston.