Heritage Museums & Gardens seeks energetic and dedicated people with a focus on providing quality, memorable guest experiences that exceed expectations. Candidates should be able to provide meaningful and spontaneous educational opportunities and visitor engagement in the museums and around the gardens that helps both multi-generational family groups and adult groups explore and learn together. Candidates must be able to adhere to Heritage Museums & Gardens policies and procedures while facilitating a safe, positive, and engaging experience for museum visitors during regular visitation, programming, and public and private events.

Qualifications:

  1. The position of Visitor Services Staff is a seasonal position; your availability during this time is expected unless otherwise authorized by the Manager of Visitor Experience. You must be able to attend all training sessions (both prior to opening and throughout the season) unless otherwise authorized by the Manager of Visitor Experience.
  2. Must work a minimum 6 hours for special events throughout the season, including events taking place in the evening.
  3. Must be able to lift 30 pounds and be on your feet for extended periods of time, often the majority of your scheduled shift.
  4. Must have exceptional customer service skills, excellent communication and dynamic interpersonal skills.
  5. Must be comfortable and enjoy contact with the public, including children and families.
  6. Must be able to exercise sound judgment and be able to take initiative quickly to resolve security or safety issues while remaining calm and clear-headed.

How To Apply:
This is a part-time seasonal position with hours ranging from 24-32 hours weekly. Weekend and time-to-time evening availability a must. Please send resume and cover letter to ddobbins@heritagemuseums.org.

Apply by:
May 08, 2015

About this Organization:
Heritage Museums & Gardens, a 42-year-old not for profit, is the largest public garden in Southern New England. It is located on 100 acres of gardens and nature trails on the banks of Shawme Pond in Historic Sandwich. In addition to the magnificent grounds, known for their encyclopedic collections of daylilies, hostas and hydrangeas, the estate holds a nationally significant collection of Dexter rhododendrons, specialty gardens, water features, and sculpture. Hidden Hollow, a new family-friendly feature, is a place for exploration of the natural world and learning about environmental stewardship. Heritage offers three buildings housing permanent exhibits of world-class automobiles, a working carousel, nationally significant American Folk Art, and changing special exhibits on aspects of American culture.