Position Description

Coordinator of Office Administration & Communications, Concord Museum

July 2016

Mission Statement:

The Concord Museum educates visitors of all ages about the history of Concord and its continuing influence on American political, literary, and cultural life. The Museum’s nationally significant collection serves as a catalyst for changing exhibitions, extended classroom learning, dynamic programs, and publications relevant to an ever-changing world. Founded in 1886, the Museum is a center of cultural enjoyment for the region and a gateway to the town of Concord for visitors from around the world.

Overview of the Position:

The Coordinator of Administration & Communications is a challenging position that is responsible for the smooth day-to-day operation of the administrative office of the Museum.  Reporting directly to the Executive Director, the position works closely with the Museum’s Board of Governors and Trustees as well as with all Museum departments.

Principal Responsibilities:

Provides key administrative support for the Museum   40%

  • Develops and utilizes extensive knowledge of Museum operations
  • Maintains attendance statistics and writes appropriate reports
  • Organizes and maintains file system, and files correspondence and other records
  • Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings
  • Orders and maintains supplies, and arranges for equipment maintenance
  • Coordinates registration for all public programs, as well as special fundraising events, through phone reservations, online registration, and in-person
  • Assists the Development Office with the organization of major fundraising events
  • Serves as the receptionist, answers and screens office telephone calls, and provides essential visitor information
  • Oversees the mail operations, including bulk mailings and picking up the mail at the local post office each day

Assists the Executive Director in carrying out his/her responsibilities    30%

  • Serves as executive assistant to the Executive Director, managing his/her correspondence and schedule
  • Shares committee information and Museum news with the Board of Governors and Trustees
  • Attends and records minutes for evening Board of Governors meetings and for some of the Board committee meetings

Communications    30%

  • Oversight of social media: Creating posts for Facebook & Twitter, and keeping current on social media trends
  • Serves as the Museum’s webmaster: creates, manages the information content (text & graphics) and organization of the Museum’s website
  • Assists the Marketing & Public Relations department on various communication vehicles, including E-blasts
  • Responsible for overseeing the collection of various PR materials such as press clippings, etc., for the Museum

Qualifications:

  • Passion for the Concord Museum’s mission
  • Detail-oriented and superior time-management skills
  • Ability to manage and prioritize multiple tasks and projects
  • High integrity and sound judgment
  • Outstanding oral, written, and interpersonal skills
  • Excellent computer skills
  • Proven success in a complex and fast-paced environment
  • A professional and resourceful style; the ability to work both independently and as a team player and to take initiative

Education & Experience:

  • Bachelor’s Degree required
  • 2-5 years of experience in administration and/or office management
  • Experience with Microsoft Office Suite
  • Demonstrated design layout skills
  • Strong working knowledge of WordPress
  • Willingness to work weekends and evenings, as needed

This is a full-time salaried position with benefits.

Application:

Please send a letter of interest, resume, two writing samples, one example of graphic design skill that you developed (such as a homepage layout, ad, flyer, poster, invitation) and three references to: cm1@concordmuseum.org. No phone calls, please.

For further information on the Concord Museum, please visit www.concordmuseum.org.