The Trustees is an organization with a fascinating past and an exciting future. Our places are open to all and we thrive by involving as many people as possible in what we do. Founded in 1891, by a group of visionary volunteers, we preserve, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts and work to protect special places across the state. We have helped protect more than 50,000 acres, including 25,000+ acres on more than 100 reservations that are all open to the public. We are a nonprofit conservation organization funded and supported entirely by our visitors, supporters, volunteers, and more than 40,000 members.

Our seasonal staff plays an integral role in ensuring that our visitors enjoy our extraordinary places.  With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties.  Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.

Position Summary:

The Front Desk/Guest Services staff assists with all functions related to the day-to-day operations at the Inn at Castle Hill. The Inn at Castle Hill is located on the Crane Estate in Ipswich, MA. Day-to-day functions include, but are not limited to, checking guests in and out, taking reservations and being a host to the guests by providing all aspects of guest service. Candidates must have excellent communication skills. The Guest Services staff reports to the Innkeeper and the Assistant Innkeeper.

A Front Desk staff member is expected to work a morning shift 7:30am – 2:00pm, or an evening shift 3:00pm-10:00pm. This is a part time position expected to work approximately 16-24 hours per week. This is a seasonal position anticipated to begin in April and end in early January. The rate of pay for this position is $12/hour.

Essential Functions:

  • Check guests into Inn.
  • Post all cash, credit card and other payment information in an accurate manner.
  • Settling credit card transactions and handling end of day reports.
  • Answer telephones.
  • Take reservations in accurate and efficient manner.
  • Serve food and beverage at meals, teas and functions.
  • Offer, prepare and serve cocktails to guests.
  • Help with guest requests as needed.
  • Maintain a clean and organized work area.


  • Experience in guest/customer service preferred
  • Able to work a flexible schedule including weekends and holidays.
  • Able to carry luggage up multiple flights of stairs
  • Satisfactory criminal background check required.

The Trustees offers competitive compensation and the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors and the distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever.

How To Apply:

APPLY NOW – Front Desk Staff

Click here to see all job opportunities at The Trustees of Reservations

No phone calls please.

In addition to being an Equal Opportunity Employer, The Trustees of Reservations aim to create a thriving, inclusive workplace that values each member of our team.  We aspire to reflect and effectively serve the residents and communities of Massachusetts who are at the core of our mission.

Apply by:
June 17, 2015

About this Organization:
The Trustees of Reservations is one of Massachusetts’ largest non-profits and the nation’s first conservation and preservation organization. We preserve and protect places of natural, scenic and historic beauty and hold these “reservations” in “trust” for public use and enjoyment. Our passion is to improve the quality of life in the Commonwealth, using our properties and their many programs as a powerful and compelling platform to engage more residents and visitors in our mission-driven work. We believe in protecting the irreplaceable forever, for everyone.  Today, we care for 112 special reservations — from beaches to farms, gardens and historic sites – within minutes of every resident. Funded and supported entirely by our nearly 2 million visitors and supporters, and more than 100,000 members, we invite you to find your place.