ASSOCIATE TOUR GUIDE [The Preservation Society of Newport County, Newport, RI]

As a Tour Guide within our audio tour house museums you are responsible for providing excellent customer service, assisting visitors in way-finding on tours, learning about our house museums and the families who owned those houses, providing information to visitors and contributing to the overall quality of the Visitor’s Experience. The job involves working in multiple areas of each house where you will be required to stand, walk and sit throughout the day. You will use a two-way radio with an earpiece in order to communicate with other guides. Guides will have the opportunity to learn to give guided tours at our other house museums once they have worked at all the audio house museums. HS Diploma or equivalent required. Excellent verbal, interpersonal and customer service skills; documented customer service skills and public speaking experience preferred. Strong self-starter with the ability to work independently, multi-task, and establish priorities. A minimum of one weekend day per week is required for all guides. We are only closed on Thanksgiving and Christmas; guides must be available to work on other holidays. Please email a cover letter, and resume with contact information for professional references, tohumanresources@newportmansions.org or mail to 424 Bellevue Avenue, Newport RI 02842.Posted on: 05/18/2016