Author: Jessica Wong Camhi (Page 29 of 233)

Director of Finance and Administration

Description:

The purpose of this position is to ensure the smooth administrative functioning of the Bostonian Society and to handle the financial affairs of the organization. This includes performing as the Finance Director as defined under the Society’s by-laws, overseeing the areas of technology and human resources, supervising the accounting assistant and office assistant, and handling other functions assigned by the Executive Director.

Finance: Incumbent is responsible for all financial processes and controls. This includes;

1. Managing the Society’s annual audit, tax reporting, and compliance with relevant government regulations;
2. Serving as staff liaison with the Board’s Finance Committee;
3. Serving as staff liaison with the Board’s Investments Committee;
4. Compiling monthly financial results and presenting them to the Executive Director, Treasurer, Board, staff, and others, as relevant;
5. Preparing the annual budget with the Executive Director, and providing oversight of it throughout the year;
6. Ensuring that routine accounting processes, including Accounts Payable, Accounts Receivable, and Payroll, are performed accurately and in a timely fashion;
7. Ensuring that appropriate controls are maintained for the Society’s Commercial Operations division;
8. Managing relations with the Society’s bank(s), and purchasing of insurance.

Human Resources:Incumbent serves as human resources director. This includes:

1. Overseeing salaries with the Executive Director;
2. Overseeing hiring procedures for full time employees;
3. Ensuring that HR policies and procedures are in compliance with relevant state and federal laws;
4. Managing the employee benefits program;
5. Serving as staff liaison to the Governance Committee and the Personnel subcommittee of the Board of Directors.

Technology:Incumbent is responsible for oversight of the Society’s technology systems, and for managing the Society’s relationship with its IT consultant.

Governance:Functioning as Finance Director as defined under the Society’s by-laws, incumbent is customarily invited to attend meetings of the Boardand its Executive Committee as a non-voting observer, and may be asked by the Executive Director to assist Board officers, including the Treasurer, by providing financial information and preparing and delivering reports, and the Clerk, by taking notes and drafting minutes.

Qualifications:
The incumbent must have strong management, financial and technological skills. The position ordinarily requires an MBA, with studies in accounting and financial management, or equivalent training, as well as at least five years of relevant work experience in financial and personnel management

Physical Requirements:

The work of this position takes place in a normal office environment and an historic site. Some staff offices are located on the third floor of an historic building that is not handicap accessible. Incumbent should be able to carry equipment and supplies up and down stairs.

How To Apply:
Send a cover letter and resume to HR@bostonhistory.org

Apply by:
April 25, 2016

Art Educator

Sales and Guest Services Manager

Description:

Position Summary:

The EcoTarium, A Museum of Science & Nature, seeks a Sales and Guest Services Manager to oversee all aspects of the daily operation of the Department. Responsibilities includesupervising and coordinating the work of the reservations office and floor staff to ensure that the EcoTarium operates efficiently and provides for an exceptional guest experience. The Manager makes sales, takes reservations, produces and monitors their department budget, manages the guest services data bases, oversees the birthday party program and ensures guest safety. The Manager is the point of contact for issues that affect day-to-day operation of the museum and grounds and takes part in planning and development of projects and policies. Successful candidates must be highly organized, flexible, possess solid computer skills, have extensive customer service experience and possess an entrepreneurial spirit.

Responsibilities:

• Oversee all aspects of the day-to-day operations of the Sales and Guest Services Department, including the Ticket and Information Desk, gatehouse, museum shop, Reservations Office and Birthday Party program
• Hire and provide training, cross-training, mentoring, leadership, supervision and evaluation of the Sales and Guest Services staff with team leaders
• Produce staff work schedule and coordinate staffing for day-to-day operations, special events, facility use and other special needs
• Develop and implement written staff protocols, guidelines and expectations
• Develop an on-going training program and staff meeting schedule to ensure a basic level of shared knowledge and to build expertise
• Run morning meetings with daily updates
• Offer customer service training to staff across departments and to volunteers

• Work across departments to identify ways to increase earned income
• Operate VISTA cash and reservation systems and POS, including maintaining VISTA for all scheduled events and room use; booking and tracking individual and group reservations for admissions and programs; and running updates and reports with reservations team
• Produce daily maps and stanchion signs
• Reserve and track granted groups and monitor all requirements allowed under the grant
• Produce and monitor Sales and Guest Services budget
• Work collaboratively with management on policies and procedures and with other departments on event planning, volunteer needs, sales reporting, pricing and birthday party content
• Monitor customer service, exhibit/facility upkeep, lost guest, accident/incident intervention and reporting and other direct impacts on the guest experience

Non-Essential Functions:

• Prepare for and actively participate in staff trainings and meetings
• Serve on ad-hoc committees
• Other duties as may be assigned

Qualifications:

• BA/BS degree preferred
• A minimum of 3 years of experience in management and customer service
• Prior supervisory experience required
• Reservations experience
• Demonstrated ability to foster a positive, productive work environment, and a dedication to creating and maintaining a strong customer service culture
• Must work well with diverse audiences and exercise sound judgment, tact and diplomacy
• Excellent written, organizational and interpersonal communication skills
• Proven ability to prioritize multiple demands and deadlines in a fast-paced environment
• Highly organized, creative problem-solver with excellent follow-through
• Proficiency in Microsoft Office and database programs
• Prior cash handling and cash draw management experience expected
• Able to navigate the building and grounds, and/or stand for long periods of time under any weather conditions and work in a highly sensory and stimulating work environment due to constant interaction with guests
• Certified in CPR/First Aid or be willing to take a CPR/First Aid course provided by the EcoTarium
• Must possess a high level of initiative and have an entrepreneurial spirit
• Previous work in a museum, zoo, or in a formal and/or informal education setting a plus
• Fluency in Spanish desired
• Must pass a CORI background check in accordance with EcoTarium guidelines

How To Apply:

Please send a cover letter telling us about your management style and customer service philosophy along with your resume and names of three professional references to: Human Resources,Attention: Manager, Sales & Guests Services Search, EcoTarium, 222 Harrington Way, Worcester, MA 01604

Or email: resume@ecotarium.org with “Manager, Sales & Guests Services Search” in the subject line

Application Review – Immediate until filled.

AA/EOE

www.ecotarium.org

Apply by:
April 30, 2016