Operations Staff AssistantMuseum of Science, Boston
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.

SUMMARY STATEMENT:

In a collaborative team environment, assist in the operations of the Engineering is Elementary store. This will include customer service via phone and e-mail as well as order processing and follow-up to ensure high quality customer communication.
ABOUT ENGINEERING IS ELEMENTARY:

The Engineering is Elementary (EiE) project aims to foster engineering and technological literacy among children. EiE is creating a research-based, standard driven, and classroom-tested curriculum that integrates engineering and technology concepts and skills with elementary science topics. EiE lessons not only promote K-12 science, technology, engineering, and mathematics (STEM) learning, but also connect with literacy and social studies. Storybooks featuring children from a variety of cultures and backgrounds introduce students to an engineering problem. Students are then challenged to solve a problem similar to that faced by the storybook character. Through a hands-on engineering design challenge, students work in teams to apply their knowledge of science and mathematics; use their inquiry and problem-solving skills; and tap their creativity as they design, create, and improve possible solutions. In the end, students realize that everyone can engineer!
RESPONSIBILITIES:

  • Answer 20 phones calls/day
  • Answer 20 e-mails/day
  • Process 20 online orders/day
  • Process 15 Purchase Orders/day

WORK SCHEDULE:

This position is full-time, 40 hours/week, Monday-Friday.
REPORTS TO:

Director, Education & Enrichment

Qualifications:
MINIMUM QUALIFICATIONS:

  • One (1) year or more of relevant experience.
  • Post HS course work, technical degree, associates degree or business certificate preferred.

STARTING SALARY:

Non-Exempt (Hourly). Commensurate with experience.
BENEFITS:

Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, 15 vacation days, 12 holidays, 5-10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.

How To Apply:
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://mos.applicantpro.com/jobs/275386-29461.html
Apply by:
October 19, 2015