Is it via attendance or admissions fees? The size of the collection or the amount of funding it receives? By almost any measure, the Philadelphia History Museum has not proved its worth, for it shut down indefinitely at the end of June.

The museum, which is designated in the city charter to be the repository for artifacts relevant to the Philadelphia’s history, closed last month after a significant reduction in funding from the city. Talks to partner with other institutions, most recently with Temple University, fell through. For at least the next year, the museum will be closed and the collection will be reviewed with an eye toward figuring out a new direction for the museum to take. It is unclear if that direction will include re-opening to the public.

The reduction in funding was the hiatus-blow for the organization, but thriving museums rarely experience cuts like this. Attendance was low, despite efforts to revitalize the museum, including a recent renovation in 2012. The museum had also collaborated last year to create a new curriculum for Philadelphia public schools that centered the life of free Black resident, Octavius V. Catto. Shot by two white men who were never convicted for their crime while urging citizens to vote on Election Day, the exhibit sought to tell an important story with relevance to today. This is a moment in America that begs for interesting and relevant retellings of history, and Catto’s story certainly fits the bill. But it is hard to demonstrate relevance if no one seeks it out.

This is not an admonishment to the people of Philadelphia for not supporting their museum. Nor is it a diagnosis of what went wrong, for this blog does not have insight into the marketing plan, visitorship goal, or budget needed to make the Philadelphia History Museum a world-class institution, or at least, a city-class one. Rather, it is a recognition that a lot of museums in the United States are missing the mark when it comes to attracting audiences and money, despite possessing compelling stories.

There are many reasons why this is happening, but in thinking about the Philadelphia History Museum, it is worth pointing out that Philadelphia’s population is less than 50% white. As we have discussed previously on this blog, museums are not neutral spaces. Museum audiences tend to skew heavily white and affluent and often potential local visitors are alienated from spaces that don’t strive to create content of and with the surrounding community. There are museums that have bucked this demographic trend. The High Museum of Art in Atlanta, GA has tripled its non-white visitors in recent years, to the point that the museum’s visitors are starting to resemble the city’s racial makeup. They have done this with a mixture of initiatives that included highlighting artists of color within their collection, reaching out to local potential visitors in multiple languages, diversifying docents, and reassessing ticket prices. Other museums have also looked into their collections to find ways to create new relevance for existing content.

Hopefully the Philadelphia History Museum’s assessment will include considerations about community outreach, public programs, and exhibition content and interpretation, as well as the price of admission (at closing time, the adult admission was $10, in a city where the median income is only $41k/year, well below the national median).

The Philadelphia History Museum is the designated keeper of historical objects for the city of Philadelphia. Although it’s archive remains intact for now, it is not a library. Part of a museum’s mission is to take those objects and documents and interpret them for the public, helping the citizens of the city remember and understand their history. This requires support and support includes money. While it is perfectly acceptable and necessary to demand that museums present innovative exhibits and engage with audiences in current fashion, it is also necessary to provide the support that those museums need to be good and useful and interesting institutions. Art and history and culture require patronage, to see the work through periods of devaluation and maintain these common goods for all.

Our best museums are building collaborative experiences that decenter authority, tell important stories from their collections, and engage with local populations to create community spaces that are compelling, inclusive, representational – and thriving. Our best cities deserve nothing less.